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Handling Difficult Conversations Well

It sometimes seems that life is full of difficult conversations!

Handling Difficult Conversations Well. CaRST Credit 3 hours. Domain D: Engagement, influence and impact. Face to Face.


They’re the ones that we put off, avoid or stumble our way through. But it is possible to handle them with greater certainty and confidence – and still get a good result with less emotional turmoil.

In this session we will look at how these conversations arise, how they differ from “normal” conversations and how you can use collaborative communication skills to build relationships, reduce conflict, increase learning and improve outcomes.

Handling Difficult Conversations Well
Target Audience All Postgraduate Research Students
CaRST Credit 3 hours
Domain D: Engagement, influence and impact
Learning Outcomes D1
Mode of Delivery Face to Face
Pre-requisites None
Resources Not applicable
Speaker Gary Edwards
Gary Edwards is a communication coach and an expert on the art of influence. Gary draws on his unique background as a lawyer, business consultant, hostage negotiation researcher, speaker and professional magician to give his clients a behind-the-scene look at how influence works, and the tools they can apply in their own lives to be effective and achieve their goals. His clients include ReturnToWorkSA, Dept of Treasury and Finance, SAWater, Raine & Horne Real Estate and BHPBilliton.
Provider Adelaide Graduate Centre
Evidence of Completion The organiser will provide students with a certificate upon completion of the activity
Enquiries CaRST
8313 5882
Dates 13 July 2017, 1:30-4:30pm
Booking Through the University Course Bookings system.

Book Online

Career and Research Skills Training (CaRST) Unit
Address

Adelaide Graduate Centre
Level 2, Schulz Building
THE UNIVERSITY OF ADELAIDE
SA 5005
AUSTRALIA

Contact

T: +61 8 8313 5882
F: +61 8 8313 5725
carst@adelaide.edu.au