Handling Difficult Conversations Well
It sometimes seems that life is full of difficult conversations!
They’re the ones that we put off, avoid or stumble our way through. But it is possible to handle them with greater certainty and confidence – and still get a good result with less emotional turmoil.
In this session we will look at how these conversations arise, how they differ from “normal” conversations and how you can use collaborative communication skills to build relationships, reduce conflict, increase learning and improve outcomes.
|Target Audience||All Postgraduate Research Students|
|CaRST Credit||3 hours|
|Domain||D: Engagement, influence and impact|
|Mode of Delivery||Face to Face|
Gary Edwards is a communication coach and an expert on the art of influence. Gary draws on his unique background as a lawyer, business consultant, hostage negotiation researcher, speaker and professional magician to give his clients a behind-the-scene look at how influence works, and the tools they can apply in their own lives to be effective and achieve their goals. His clients include ReturnToWorkSA, Dept of Treasury and Finance, SAWater, Raine & Horne Real Estate and BHPBilliton.
|Provider||Adelaide Graduate Centre|
|Evidence of Completion||The organiser will provide students with a certificate upon completion of the activity|
|Dates||13 July 2017, 1:30-4:30pm|
|Booking||Through the University Course Bookings system.|