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Further Enquiries:

 

Reporting Faults: 
Ingkarni Wardi 
Level 2 - CATS IT Student Support front desk 
or email cats@adelaide.edu.au

Lab phones dialing options :
**1  Technology Service Desk 
  > Opt 1 : IT Helpdesk
  > Opt 2 : Telecom
  > Opt 3 : MyUni
  > Opt 4 : Audio Visuals
**4  Security

Location of CAT Suites:

Ingkarni Wardli (Previously known as Innova21)
Basement/Ground/Level 2

Engineering Maths
Level 1

 

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Student Information

Accessing CATS

  • Opening Hours
  • After Hours Access
  • CATS Location

 

Support

  • Staff Supporting Hours
  • Types of Assistance
  • Staff Location

 

General FAQs

  • Booting Into Linux
  • Checking Internet Usage
  • Setting Up Wireless on Personal Laptop
  • Using Remote Files
  • Setting Up Dial Up
  • Software available on CATS Student Machines
  • Student software requests
  • Software available for student download

 

Known Bugs

  • Logging in Issues
  • Printing Errors
  • MS Office Errors
  • MyUni PDFs Printing


Printing FAQs


  • Print queues & default printers at CATS
  • How to print in Linux
  • Secure printing
  • Printing on transparencies or other medias
  • Checking printing quota
  • Printing refund
  • Printing charges
  • Using Plotter


Scanning & Burning CD/DVDs

  • Scanners' locations
  • Using the scanners
  • Media types for CD/DVD
  • Formatting CD/DVDs


Files & Project Folders

  • Instructions on working with large files
  • File/data recovery
  • Student Project folders
  • Retaining Project folders
  • Accessing Existing Project folders
  • Requesting extra space for Project folders