Counselling Service
The Counselling Service provides free and confidential personal counselling for enrolled students in relation to issues that may be affecting your study. Our professional counselling team is available to help you explore options towards resolving your difficulties.
Counsellors are available at the North Terrace campus for all University students. Additional support is available for students studying at Roseworthy through the Roseworthy Student Advisor.
We offer students
- individual counselling
- workshops designed to meet the changing needs of students
- crisis and trauma intervention.
Booking an appointment is easy, or you can use our drop-in service.
We offer staff
- consultations regarding student concerns
- information on what to do in an emergency
- student referral advice
- information sessions for Schools/Faculties
We encourage feedback
Please help us help you by letting us know your thoughts on our service or this website through our online feedback questionnaire
University Grievance Resolution Process
On 29 October 2009, the Vice-Chancellor and President revoked the Student Complaints Policy and the Fair Treatment Procedures for Students, and approved the new Student Grievance Resolution Process. This was in response to the need to make the grievance process for students easier to understand and follow. The process explains the stages that need to be followed in order to resolve a grievance concerning an academic decision, administrative decision, or unfair treatment that has occurred at the University.
