Staff Testimonial “The 'Students in Distress' information session was helpful as it increased the awareness of the issues facing students, particularly around times of increased pressure, like exams.  Staff were informed about how to identify the level of distress and the emergency procedures to follow if needs be.  The Counselling Services flowchart is most practical and has all the essential contact numbers of support services on campus.” Business School   Workshops for staff We offer a range of workshops for faculties and schools, including assisting students in distress, meeting the demands of University life and study techniques <more>

Information for Staff

The Counselling Service provides information for staff who may have concerns regarding a student. Staff members are encouraged to contact the Counselling Service for:

• consultation regarding specific student concerns
• information on how to refer students to the Counselling Service
• what to do in an emergency

Information Sessions

The Counselling Service also offers a range of information sessions for schools and faculties including:

• Assisting Students in Distress
• Introduction to the Counselling Service
• Meeting the Demands of University Life
• Study Techniques

Tailored sessions are also available on request.

Crisis Information

Staff may sometimes come into contact with students who are experiencing distress or trauma. Below is some information which may assist in these difficult situations. 

In an emergancy please contact  University Security on 8303 5444.

• Responding to distressed students
• Coping with traumatic incidents:
  • Common responses
  • Adjusting to the experience
  • For family and friends
  • Children's reactions

Staff Counselling

The Employee Assistance Program (EAP) provides free counselling assistance to University employees experiencing personal difficulties at work or at home.

Counselling is provided by an experienced and impartial team of counsellors who are employed by an external agency.

EAP is confidential and anonymous.

Any staff member wishing to access a Counsellor can contact the service direct by phoning (+61 8) 8354 9200 during business hours or 0418 883 855 after hours and on weekends and public holidays.