The English Language Centre
Level 9, 115 Grenfell Street
The University of Adelaide
SA 5005 Australia

Telephone: +61 8 8313 4777
Facsimile: +61 8 8313 4411
Email: elc@adelaide.edu.au

Support Services

To be successful, students need access to high quality academic, administrative and support services. The University of Adelaide is committed to making your time as a student enjoyable and productive, and prides itself on its wide range of high quality support services for international students. Staff at the English Language Centre are happy to assist with any questions, from accommodation to study concerns, with on-going support from teachers and administrative staff.

For important information on what you need to know before you leave home, please visit or Predeparture and Arrival page.

Orientation

We are proud of our safe, accessible city. The University provides services to ensure that newly arrived students enjoy a smooth transition into a new country and environment. Upon arrival students are met at the airport and taken to pre-arranged accommodation, and given a guided tour of the University of Adelaide campus.

Comprehensive orientation sessions help students settle into life and study as quickly as possible. Orientation sessions will cover a wide range of topics from accommodation to culture differences to time management.

For relevant programs, a short language placement test will take place on your first day to assist you in finding the best class for your proficiency level and learning goals.

Library

English Language Centre students can access the University of Adelaide’s Barr Smith Library, an outstanding teaching and research library, housing more than two million volumes.

Computer Facilities

Students have access to the ELC computer suite, as well as facilities across the University. You will have your own email account, access to the internet and the university’s online resources. All classrooms in the ELC are fitted with a variety of multi-media, ensuring a relevant and modern learning environment.

Campus Life

All students have access to a vibrant social life – the campus offers a variety of recreational and sporting associations and a university gym, while there are also a number of busy cafes serving international food. As the Campus is conveniently located in the heart of the city students are surrounded by restaurants, shopping centres and cultural attractions.

As a member of the University community, you will also have access to a medical centre, bank, post office, travel agent and various student services such as employment assistance and counselling.

The University is home to an increasing number of students from all over the world, and campus life provides a great way to make life-long friends with students from other countries.

ELC Social Club

The English Language Centre understands that students need to combine hard work with times of relaxation and enjoyment. The ELC Social Club offers students a variety of affordable, fun events and activities. Recent excursions have included trips to the harbour for dolphin spotting tours, tours of the historic Adelaide Hills, soccer games, quiz nights and ten pin bowling competitions. These activities are a great way to meet other students and see more of Adelaide and South Australia.

Assessment and Certification

While studying at the English Language Centre you will be assessed on a regular basis to ensure you are making satisfactory progress in all areas of your learning. On successful completion of your ELC program, you are presented with a University of Adelaide English Language Centre Certificate of Completion.

Accommodation Assistance

There are a variety of accommodation options available to international students in Adelaide.
If you have never lived away from home or are new to Adelaide or Australia, you may have lots of questions about finding a place to live. Before you begin searching, you'll need to work out your priorities – what you can afford, how important it is for you to be close to campus and what your living requirements include. For accommodation options, including temporary or private sector accommodation, visit the University’s Accommodation Service website.

The English Language Centre also runs a very successful Homestay Program where international students stay with an Australian family. It is a great way to settle into a new city, learn about the culture and practise English in real-life situations.

Arrival in Adelaide

To assist you when you first arrive in Adelaide the University of Adelaide offers an airport pick-up service. The service includes:

organising a university representative to meet you at the Adelaide Airport
providing you with a Welcome Package
transporting you and your immediate dependants (partners and children) / or your parents to your accommodation or The University of Adelaide.

The airport pick-up service is $105 for new international students and their immediate dependents (partners and children) / or your parents.

If you require airport pick-up, please ensure that you provide the following personal and flight details to elc@adelaide.edu.au at least 10 days prior to your arrival.

Your Personal Details	Your Flight Details
Student ID First Name Last Name Gender Date of Birth Email Address Mobile Phone Number	Arrival date Time (am or pm) Airline Flight number Via/departing from (city, country) to Adelaide Names of all other travellers (immediate dependents or your parents) Address/es of where you are staying Address/es of where other travellers are staying

Once this information is received, we will send you the confirmation of your airport pick-up.

Please note that if you provide your arrival details less than 10 days before your scheduled arrival, we cannot guarantee airport reception.

Other Transport Alternatives

If travelling via Adelaide Airport, you may choose to use the Skylink Airport Shuttle to and from the CBD. The shuttle will set down at most major CBD hotels and the cost is approximately $10 one way. For details including a map and timetable, please visit their website: http://www.skylinkadelaide.com/

There is also a public transport bus option - Adelaide Metro's Jetbus. For more information, please visit their website: http://www.adelaidemetro.com.au/routes/jetbus

Of course, you can also hire a taxi and the approximate cost of a one way fare to Adelaide City is $20. Use the Taxi Fare Calculator at http://www.taxifare.com.au/rates/australia/adelaide/ for more estimated rates.

Other Support Services

International students can make use of the following services: