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Education Services for Overseas Students

Education Services for Overseas Students (ESOS) Act

The Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place to study.

Australia's laws promote quality education and consumer protection for overseas students; these laws form the ESOS framework.

The ESOS legislative framework includes:

The Education Services for Overseas Students (ESOS) Act and the National Code of Practice regulate the delivery of education and training services to protect and enhance Australia's international reputation, and provide consumer protection for international students. They also support the Migration Act 1958 by reinforcing students' obligations under their student visas, and requiring institutions to monitor students' compliance with their visa obligations.

To provide education and training services to international students the University of Adelaide must comply with rules and regulations required by the Australian Government and the Tertiary Education Quality and Standards Agency (TEQSA). Additionally, the University must be registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). CRICOS registration guarantees that the University and the program you are undertaking meet the high quality standards set out by the Australian Government; the University of Adelaide's CRICOS Provider Number is 00123M.

The University of Adelaide takes its ESOS obligations seriously, and endeavours to deliver educational services of the highest academic standard and to promote them in the most ethical manner possible. It monitors students' compliance with their visa conditions and reports breaches to the Australian government.

Additional information on studying in Australia is available from the Department of Immigration and Border Protection (DIBP).

Tuition Protection Service

The Tuition Protection Service (TPS) is a placement and refund service for international students. The TPS replaces the Tuition Assurance Scheme and the ESOS Assurance Fund. On the rare occasions that a provider is unable to deliver a course an international student has paid for and does not meet their legal obligations to make alternative course replacements or provide a refund, the TPS will assist students to find an alternative place or, if this is not possible, provide a refund of any unspent tuition fees. Please refer to the TPS Brochure for further information.

Student Personal Information

Australia has strict privacy laws that mean there are very limited circumstances where the University of Adelaide can release personal or academic information about a student. Such information will usually only be released to Australian Government departments and in a health or safety emergency. The University cannot release any information about a student's university results, attendance, application status or any other matters to their parents. For further information please read the University's Privacy Policy and Management Plan at www.adelaide.edu.au/policies/62

Education Services for Overseas Students
Address

THE UNIVERSITY OF ADELAIDE
SA 5005 AUSTRALIA

Contact

Coordinator Compliance
esos@adelaide.edu.au