Communicating with the University
The University will regularly communicate important information to you both in writing and by email, so it is very important that you keep your contact details up-to-date. This is your responsibility; not receiving a letter or email asking you to do something is no excuse for not having done it and in many cases will have far reaching consequences for your candidature.
Written Communication and Changes to Personal Details
On occasion, written correspondence regarding your candidature may be sent to your nominated mailing address; if you have not specified a mailing address, correspondence will be sent to your home address. If your contact details change, you can update them by logging onto Access Adelaide via the The Unified Portal
For changes of name, title and date of birth, you will need to complete a change of personal details form and provide the requested evidence to Hub Central for the change to be processed. Further information, together with the change of personal details form is available from the Student Administrative Services website.
For changes of residency status, you must complete a change of residency form and provide the requested evidence to Hub Central. The change of residency form can be downloaded from the Student Finance website.
Under the conditions of a student visa, international students are required to provide the University with their local (Adelaide) contact details at enrolment and thereafter, to notify the University of changes to their address and telephone number within seven days.
Much of the University’s communication with you about your candidature will be by email. Consequently, it is essential to set up email forwarding if you use an email address other than your campus address or if you have more than one campus address, so that you continue to receive official University email. Instructions for email forwarding are available on the ITS website and students may contact the students may contact the Technology Services Service Desk on 8313 3000 or firstname.lastname@example.org for assistance if required. See also the earlier ‘Adelaide email account’ section of this guide.
In addition the Adelaide Graduate Centre newsletter AGC e-News will be emailed to your campus email address fortnightly. This publication contains important information about the professional development opportunities available to you, together with reminders about approaching deadlines and useful policy and procedural information. You can expect to receive a copy of AGC e-News shortly after enrolling. If you have not received a copy within three weeks of your commencement, please advise the Adelaide Graduate Centre. Current and past copies of the publication may be viewed on the AGC e-news website.