Communicating with the University

The University will regularly communicate important information to you both in writing and by email, so it is very important that you keep your contact details up-to-date. This is your responsibility; not receiving a letter or email asking you to do something is no excuse for not having done it and in many cases will have far reaching consequences for your candidature.

Written Communication and Changes to Personal Details

In most instances, written correspondence regarding your candidature will be sent to your nominated mailing address; if you have not specified a mailing address, correspondence will be sent to your home address. If your contact details change, you can update them by logging onto Access Adelaide via the Unified portal which is available as a quick link from the University’s home page or at:
https://unified.adelaide.edu.au/web/mycampus/home

For changes of name, title and date of birth, you will need to complete a change of personal details form and provide the requested evidence to Hub Central for the change to be processed.  Further information, together with the change of personal details form is available at:
http://www.adelaide.edu.au/faq/view.pl?qid=173

For changes of residency status, you must complete a change of residency form and provide the requested evidence to Hub Central.  The change of residency form can be accessed at:
http://www.adelaide.edu.au/faq/view.pl?qid=2149

International students

Under the conditions of a student visa, international students are required to provide the University with their local contact details at enrolment and thereafter, to notify the University of changes to their address and telephone number within seven days.

Electronic Communication

The Adelaide Graduate Centre newsletter AGC e-News is emailed to your campus email address fortnightly. This publication contains important information about the professional development opportunities available to you, together with reminders about approaching deadlines and useful policy and procedural information. You can expect to receive a copy of AGC e-News shortly after enrolling. If you have not received a copy within three weeks of your commencement, please advise the Adelaide Graduate Centre.

It is essential to set up email forwarding if you use an email address other than your campus address or if you have more than one campus address, so that you continue to receive official University email. Instructions for email forwarding are available on the ITS website and students may contact the Technology Services Service Desk on 8313 3000 or servicedesk@adelaide.edu.au for assistance if required.

See also the earlier 'Adelaide email account' section of this guide.