Certificate IV in Frontline Management

Program Overview

Making the transition into management can be challenging. The shift from achieving results through personal proficiency to succeeding through others is one of the most difficult aspects of a new manager's role.

The Certificate IV in Frontline Management program is an accredited management development program, customised for the University, and facilitated by a registered training organisation.

Learning Outcomes

• Provide foundational management theories and the opportunity to apply management techniques.
• Provide core knowledge, skills and practical solutions for making the transition into management.
• Understand the importance and benefits of influencing others and managing key relationships.
• Provide University context and clarify the role that managers play to support/enable the University.
• Gain knowledge in the areas of building and leading high performance teams, motivation, understanding leadership styles, and achieving outcomes through others.
• Build cross-University networks with fellow participants.

Assessment

All assessments will be competency and workplace based. Depending on the module or topic, assessment will be via a combination of role-plays, group discussions, individual/team projects, short answer questions, case simulations etc.

The assessments will be conducted during the workshop and/or post workshop where participants will have the opportunity to use resources at work and base their assessment activity on real work situations. Following each assessment activity, participants will obtain written and/or oral feedback from their assessor.

Who should attend?

This program is suitable for new or future leaders. Faculty/Division management groups will select staff to participate in the program.

Program Details

Cost $2,900 per participant

Contact

For more information on this program please contact Janet Hart, Learning & Development Consultant on 8303 3130.