|1.12 Calendar services|
|This service provides the ability for staff to manage electronic diaries and schedule resources and assets that are managed within their business areas. Support for this service includes synchronisation with personal devices.|
|This service includes:
Please note this service does not include:
- The provision and management of an enterprise calendaring application.
- A process for provisioning of staff and subsequent deprovisioning.
- Advice on configuration and synchronisation of handheld devices.
- Escalated support from the service desk.
- The purchase of personal devices.
- Support for restores of individual data, data protection is for disaster recover purposes only.
|This service is available for:
|Service offerings and variations:
|Service conditions, support and availability:|
|Standard Support Hours.|
Critical systems support - Level 2.
Service owner: Manager, Application Services