| 1.12 Calendar services |
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| This service provides the ability for staff to manage electronic diaries and schedule resources and assets that are managed within their business areas. Support for this service includes synchronisation with personal devices. |
| Service Provisions |
This service includes:
- The provision and management of an enterprise calendaring application.
- A process for provisioning of staff and subsequent deprovisioning.
- Advice on configuration and synchronisation of handheld devices.
- Escalated support from the service desk.
Please note this service does not include:
- The purchase of personal devices.
- Support for restores of individual data, data protection is for disaster recover purposes only.
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| This service is available for: |
Staff, Visitors |
| Service offerings and variations: |
Not applicable |
| Funding model |
Fully funded |
| Service cost |
Not applicable |
| Service conditions, support and availability: |
Standard Support Hours.
Critical systems support - Level 2. |
| References |
| Calendar website |
Service owner: Manager, Application Services
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