| 2.04 Application and systems integration |
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| This service provides advice and expertise to facilitate the integration of business applications and provision of business-to-business services with partners.
More information about the applications supported by Technology Services can be found in the Business applications register. |
| Service Provisions |
This service includes:
- Liaising with technical specialists regarding architecture and requirements.
- Development and support of integration and interfacing between systems (internal or external to the University).
- Liaising with business areas, external vendors, security experts to ensure appropriate data management, security and regulatory obligations are met.
Please note this service does not include:
- Responsibility for the support of external systems managed by a third party.
- After hours support for scheduled processes.
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| This service is available for: |
Business application owners, Externals |
| Service offerings and variations: |
Not applicable |
| Funding model |
Optional service offerings |
| Service cost |
Costs apply to services that do not meet Foundation services criteria. |
| Service conditions, support and availability: |
| Standard Support Hours |
| References |
| None identified |
Service owner: Manager, Application Services
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