| 5.02 Project Delivery |
| This service provides resources and processes for the management and delivery of IT projects within the University. Included with the service is management of the portfolio of IT projects through governance, reporting, risk and issue management. |
| Service Provisions |
This service includes:
- Project governance.
- Project management.
- Portfolio management.
- Process management and improvement related to project management.
- Reporting.
- Risk and issue management.
- Training and mentoring for project resources.
- Development of standards relating to project management and business analysis.
Please note this service does not include:
- Projects outside the scope of the technology portfolios.
- Provision of technical resources to deliver projects.
- Administrative and records management support to project resources.
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| This service is available for: |
Staff |
| Service offerings and variations: |
Not applicable |
| Funding model |
Full cost recovery |
| Service cost |
Resources are provided to projects on a cost recovery basis. |
| Service conditions, support and availability: |
| Standard Business Hours. |
| References |
| Solution Delivery website |
Service owner: Manager, Solution Delivery
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