| 5.05 Training Consultancy Services |
|---|
| This service provides advice and services to assess training needs and develop custom training for IT services. |
| Service Provisions |
This service includes:
- Advice and resource estimates relating to the assessment of training needs.
- Services to develop and conduct an assessment of training needs relating to ICT within the University.
- The development of custom training for business applications.
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| This service is available for: |
Staff, Business application owners |
| Service offerings and variations: |
Depends on the nature of the engagement. |
| Funding model |
Optional service offerings |
| Service cost |
Resources required to upgrade and deliver training materials on an ongoing basis are funded from Foundation services (where the application meets Foundation services criteria).
All other projects will be conducted on a cost recovery basis. |
| Service conditions, support and availability: |
| Standard Business Hours |
| References |
| IT Training website |
Service owner: Manager, Application Services
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