| 6.01 Software and hardware contract management |
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| This service manages compliance with the terms and conditions of site-wide contracts with IT vendors such as the software agreements with Microsoft. |
| Service Provisions |
This service includes:
- Management of site-wide software contracts.
- Management of hardware maintenance agreements.
- Facilitating the checking of maintenance schedules.
- Providing advice on contract terms and conditions.
- Records management in relation to software and hardware contracts.
- Contract renewals.
- Liaison with University Prudential services for legal advice.
- General advice on licensing.
- Managing the availability of software licensed for home use.
- A software media borrowing process.
Please note this service does not include:
- Contract negotiation with vendors. This is the responsibility of the contract initiator/contact.
- Budgeting processes.
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| This service is available for: |
Staff, Students |
| Service offerings and variations: |
Refer to the Software website for the terms and conditions of each contract. |
| Funding model |
Optional service offerings |
| Service cost |
Some contracts are centrally funded.
Some are recharged annually. |
| Service conditions, support and availability: |
Standard Business Hours.
The policy regarding the recharging of software is governed by the University Information and Communications Technology Committee. |
| References |
| Software Management website |
Service owner: Manager, Business Services
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