| 6.03 IT Security Incident Handling |
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| This service provides advice and expertise to investigate and handle IT security-related events. |
| Service Provisions |
This service includes:
- Management of processes and handling of specific events (eg. Virus outbreaks).
- Investigations of inappropriate use and/or access.
- Liaison with internal and external entities.
This service does not include:
- Physical security of IT Facilities is the responsibility of Property Services.
- Responsibility for data within applications.
- Patching and configuration of systems.
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| This service is available for: |
Staff, Students, Externals |
| Service offerings and variations: |
Not applicable |
| Funding model |
Fully funded |
| Service cost |
Not applicable |
| Service conditions, support and availability: |
Standard Business Hours.
All use of University IT facilities should comply with the IT Acceptable Use and Security Policy |
| References |
IT Acceptable Use and Security Policy
Information Security website. |
Service owner: Manager, Production Services
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