|6.03 IT Security Incident Handling|
|This service provides advice and expertise to investigate and handle IT security-related events.|
|This service includes:
This service does not include:
- Management of processes and handling of specific events (eg. Virus outbreaks).
- Investigations of inappropriate use and/or access.
- Liaison with internal and external entities.
- Physical security of IT Facilities is the responsibility of Property Services.
- Responsibility for data within applications.
- Patching and configuration of systems.
|This service is available for:
||Staff, Students, Externals
|Service offerings and variations:
|Service conditions, support and availability:|
|Standard Business Hours.|
All use of University IT facilities should comply with the IT Acceptable Use and Security Policy
|IT Acceptable Use and Security Policy|
Information Security website.
Service owner: Manager, Production Services