Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Continuing and Fixed Term Contract Staff

All continuing staff and all fixed term contract staff are granted access to online services and access to desktop computers, file and printers.

Online Services, Desktop Computers, Files and Printers 

All staff IT accounts provide access to online services such as Email and Internet and Desktop Computers, Files and Printers. The School/Area completes the required paperwork for the commencing staff member and sends it to Human Resources (HR). When processing is complete, IT accounts are automatically created.

After advice that accounts have been created staff should visit Card Services, in the Hughes Plaza, with some form of photo ID to have their password set.

Please see the Resetting your password site for more options.

Costs

There are no costs associated with continuing and contract staff having accounts created.

Timelines

Accounts for IT services will be created when the appointment form is processed by HR. ITS will complete any additional access requests within a further four days after HR has processed the appointment form.

A Prospective Employee Commencement form can be completed and forwarded to HR to allow for IT access to be established prior to the appointment process being finalised. This form will be processed by HR. ITS will complete any additional access requests in a further three days after HR has processed the PEC form.

Related Services

New staff may require access to other services which ITS provides:

Shared Network folders
Calendar