Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Preferred Names

Staff, visitors and students are now able to elect to have a preferred first name included as email name and the name that appears in Webmail and Netscape (and in Calendar for those staff who use it).

A preferred name is a name other than your primary or official first name. It must be a shortened version of your first name eg Bob, or your middle name and the name that you are known by in the community, or an English first name used in place of an Asian name.

The procedures for registering a preferred name can be found following.

Staff 

Staff should use the Change to Personal Details Form.

Staff will need to provide a copy of some identification such as a driver's licence or other form of identification which shows your photo and signature and which will verify that you are making the request to change your name. This should be forwarded to Human Resources. Note that when this is actioned, your email address may change. Your former email address will become an alias and will still receive emails.

Updating your Preferred Name

The combination of email address and display name in other end systems may differ according to different scenarios that exist.

You will need to complete the Change to Personal Details Form to request that your preferred name be used and submit this to HR where:

  1. Your email address and display name in Calendar, Webmail and Netscape are your primary name, or
  2. Your email name in Outlook displays your preferred name, but other systems display your primary name.

You will need to contact the ITS Helpdesk to request a manual correction to other systems where your email address displays your preferred name, but Calendar, Webmail and Netscape display your primary name.

Students

You will need to advise your preferred name using the Request for Friendly Email Address Form, which can be completed at the Student Centre located at Level 4, Wills Building at the North Terrace Campus.

You will need to present photo identification such as your student ID card when submitting the form. Note that when this is actioned, your email address may change. Your former email address will become an alias and you will still receive emails.

Visitors

Visitors need to contact the ITS Helpdesk. Note that when this is actioned, your email address may change. Your former email address will become an alias and you will still receive emails.