Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

A to Z of ITS Services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

AReturn to Top

Access Adelaide Introduction
Access to IT facilities
Accounts (IT access)
ACD Group Log in
Additional Network Space
Adlib Relay
Amendment to Phone Directory
Analogue Handsets Guide
Analogue to Digital, Upgrade
Audio Visual Services
AV Advice and Instruction
AV hire for events

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Booking IT Courses

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Cadetship (ITS Staff Only)
Cadetships in ITS
Calendar
Camera installation
Casual Staff (New accounts)
Change Advisory Board (CAB)
Change Process
Common Teaching Area Support
Communications Services
Computer Disposal
Computer Lab Software
Computer Labs
Computer Leasing & Purchasing
Computer Security & Virus Protection
Computer Standards
Conference Call Guide
Contact Helpdesks
Continuing & Contract Staff (New)
Courses - IT Training
Customer Requests

DReturn to Top

Data Patch Lead
Data Point Installation
Data Services
Desktop Computers
Desktop Excellence
Dialup
Disabling Accounts
Disposal of Computers
Do's and Don'ts for using IT
Downtime

EReturn to Top

Email Best Practice
Email List Administration
Email List Managers Guidelines
Email Login
Email Space Quota
Email User Guide
Employee Services Online
Employment Opportunities for Students
Ericsson Digital Handsets
ESCIT
Extension, New Phone

FReturn to Top

Face to Face Support
Faults
File Storage Quota
Files - Remote Access
Files Project
Files Storage and Access
Firewall Access Request Form
Folders, Shared Network
Forgotten Password Feature
Forms
Forward Schedule of Change

GReturn to Top

Generic Accounts

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Hardware Recommendations
Helpdesk Contact Details
Home Computers, University Owned
Hours of Operation

IReturn to Top

Incidents
Information Security
Internet Best Practice
Internet Download Quota
IT accessory installation
IT Policies & Guidelines
IT Service Availability
IT Service Extensions
IT Service Outages
IT Training
ITS Home

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Lab Stats
Labs - Student Computer
List Managers Guidelines (Email)
Lock/Unlock Digital Handsets

MReturn to Top

Maintenance Windows
Managing Projects, ITS methodology
Microsoft Office Specialist Certification
Mobile Phones
Moving IT Equipment
MyUni - Instructor Support
MyUni User Guide

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Network Folders, Shared
Network Services
Network Space, Additional
New Accounts
News and Updates

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Online Request System
Online Services Guide
Outage Dates

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Palm installation
Password Best Practice
Passwords
Patching (System)
PDAs
PDF Converter
Personal, Family & Friends Mobiles
Personally Owned Computers
Policies & Guidelines for IT
Preferred Names
Printer installation
Printing
Printing Quota
Project Management Methodology
Project Register
Projects - Current

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Quotas and Space

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Recommended Hardware
Relocation of IT Equipment
Remote Access & Dialup
Remote Access to Files
Request Escalations
Requests for support
Restoring Deleted Files

SReturn to Top

Scanner installation
Schedule of IT Courses
Security & Virus Protection
Security Best Practice
Service Extensions
Service Level Agreements (SLAs)
Service Requests
Services provided by ITS
Services Provided Elsewhere
Shared Network Folders
Software Licencing
Software Management Services
Software Self-Service Project
Space, Additional Network
Spam Act Guidelines
Spam Filtering
Specialist Services
Staff
Standard Operating Environment (SOE)
Student Cadetships
Student Computer Labs
Student IT Support Services
Students Under 18 Years

TReturn to Top

Telephone - New
Telephone Book
Telephone Installation
Telephone Programming Changes
Telephone Relocation
Telephone Services
Telephone User Guides
Telephone/Data Lead
Training - IT

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Under 18 Years Access
University Mobiles
University Owned Home Computers
University Standard Desktop (SOE)

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Video Conferencing
Virus Protection
Visitor Access
Voice Mail
Voice Services
Voicemail Guide
Voicemail Quick Reference
VPN Setup

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Warranty Processing
Web Content Best Practice
Webmail
Wireless Setup


ITS News Updates

ITS forms are now available in the one location.

 

New IT Acceptable Use and Security Policy approved.

 

Important information about University passwords and their security has been emailed to all staff.

Desktop Excellence is more than an upgrade to Vista, find out more..

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