| Service | Contact Details | Hours | Services Offered |
|
IT Helpdesk
|
P: 08 831 33000
F: 08 831 35775
E: helpdesk@adelaide.edu.au
W: A to Z of Online Services
|
8:00am - 6:00pm
Monday to Friday (except holidays)
|
Requests and support for IT services such as email, desktop computers, printers, student computer suites. |
|
Online Education Helpdesk
|
P: 08 831 33335
E: helpdesk@adelaide.edu.au
W: MyUni Support
|
8:00am - 6:00pm
Monday to Friday (except holidays)
|
Requests and support for OEH services including MyUni and Streaming media. |
|
Telecommunications Helpdesk
|
P: 08 831 33333
E: pabx@adelaide.edu.au
W: Communication Services
|
8:00am - 6:00pm
Monday to Friday (except holidays)
|
Requests and support to Communications services. |
|
Audio Visual Support
|
P: 08 831 33933
E: helpdesk@adelaide.edu.au
W: Audio Visual Services
|
8:00am - 6:00pm
6:00pm - 8:00pm (Phone Support Only)
Monday to Friday (except holidays)
|
Support for AV equipment in Lecture Theatres and Common Teaching Areas |
| Switchboard |
P internal: 9
P external: 08 83134455
E: switchboard@adelaide.edu.au
W: University Phone Directory
|
8:30am - 5:00pm
Monday to Friday (except holidays)
|
Switchboard processes all incoming calls to the University main number and manages non-local outgoing calls. |
| Information Technology Services |
P: 08 831 35716
F: 08 830 34400
Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia
|
9:00am - 5:00pm
Business days
|
General enquiries to ITS. All Requests for support and services should be direct to one of the Helpdesks. |
