Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Forms

Many ITS forms are being migrated to the new Online Request system.

The most commonly used forms relating to online services are included below;

FormBrief DescriptionFurther information
AV Equipment HireITS AV provide a hire service for events and conferences.  AV Hire
Computer Leasing or Purchasing Order FormsInformation and order forms can be found by following the links for desktops, laptops and accessories.Computer Leasing and Purchasing 
Data Work Request Form
Request form for many Network Services at the University. Network services
Email List CreationRequest for the creation of an email listManaging University Email Lists
Email List DeletionRequest for the deletion of an email listManaging University Email Lists
Generic Account FormRequest for the creation or deletion of a generic account. Generic Accounts
Mobile PhoneRequest for University mobile phoneTelephone services
NDS AccountRequest for creation of NDS account.Accounts and Passwords
Password ResetFor people needing to set an initial password or reset their password and are unable to present in person to a University campusPasswords
Personal Computer MACFor personally owned MACs which need access to the University IT network.Personally owned computers
Personal Computer PCFor personally owned PCs which need access to the University IT network.Personally owned computers
Preferred Name Change Form  *1Change your preferred name - a name other than your primary or official first name.Preferred name changes
Prospective Employee Commencement Request Form  *1For casual staff who will need access to online services earlier than 3-5 days after their first pay date.Access to Online Services
Shared Network Folder Access Request FormRequest creation of, access to, or removal of access from, a shared folder.Shared Network Folders
Training Booking Book an IT training course.ITS Training
Under 18 AccessParental Consent Form for access to the Internet for Students who are under 18 years of ageInternet Access for under 18s
Video Conference BookingVideo conferencing is available in several locations and can be booked using this form.Video Conferencing

Visitor Access Form

Visitor access to online services.Visitor Access to IT Services
Voice Work Request Form
Request form for many telephone and voice services at the University. Telephone services

*1 Human Resources is responsible for these procedures and forms.