ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services
Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

How do I contact the Helpdesk?

The Helpdesk may be contacted by telephone or email.

Telephone

Telephone is the best way to contact the Helpdesk if immediate action is required. The contact details section lists phone numbers for each Helpdesk.

Email

Email is best used for requests that do not require immediate action. Emails are processed within 3 days of being received by the Helpdesk. All high priority requests should be made by phone. The email address is helpdesk@adelaide.edu.au

Note: Most jobs will be actioned on recipt of an email or phone call, however, some service requests will require forms to be completed.