Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Emails won't send

Sometimes in Outlook, you will try to send emails and they will remain in the outbox.

1. The emails that aren't sending will remain in the outbox, in bold and italic format.

2. Click File, and make sure that outlook is not set to "Work Offline". If it is, click it and it will connect back to the server.

3. If it still connected, Outlook may have lost it's connection to the server. If this is the case, close down Outlook.

4. Outlook will inform you that you have unused messages in your Outbox, click "Exit without Sending"

4. Restart Outlook, and it will connect to the server and automatically send those messages.