Telephone Services

The University provides many telephone services which are described in the web pages in this section.

• New phone installation
• New phone extension
• Phone relocation
• New phone / data lead
• Telephone programming changes
• New desk phone
• Upgrade analouge to digital

Contact information for the Telecommunications Helpdesk and the University Switchboard can be found here.

The University of Adelaide has recently completed a tender evaluation of Voice services. Macquarie Telecoms were selected as the preferred carrier for all Voice Services including landline and Mobiles.
Macquarie Telecoms will provide the University with significant cost savings, real time visibility of usage and greater flexibility in response to existing and new services. Some of the specific benefits include;

• Reduced call costs
  
• Fixed line to University mobiles free for the first five minutes
  
• A competitive Virtual Private Network between Adelaide University sites and mobiles.
  
• 20% reduction on international call costs
• Access to the Personal Family and Friends Mobile packages