Project Apollo 

What is Project Apollo

Project Apollo is the transition of the Faculty of Health Sciences to a centralised IT support model, also known as Foundation Services

Foundation Services Include: 

• Desktop Support Services
• Standard Operating Environment Services (SOE)
• Helpdesk Support Services
• Training Services
• Audio Visual Services
• Software Management Services
• Central Infrastructure Services EG Printing, Hosting, Collaboration and Communication Services

Project Apollo will also provide the following:

• Comprehensive audit of all Faculty of Health Sciences workstations, servers, peripherals and software
• Software rationalisation and licensing compliance
• Capped ITS and Faculty funded upgrade of workstations to meet minimum hardware specifications for the new University Standard Operating Environment (SOE)
• Capped ITS and Faculty funded upgrade of software to meet minimum specifications for the New University Standard Operating Environment (SOE)
• Rollout of the New University Standard Operating Environment (SOE) based on Windows Vista Enterprise, Microsoft Office 2007 (including Outlook)
• Software and Hardware standards for Mac computers
• Transition to the new University desktop infrastructure
• Transition of server infrastructure to the University Data Centre

Key Project Contacts

Professor Phil Ryan - Faculty of Health Sciences Associate Dean of IT  

Chris Soteriou - Faculty of Health Sciences Finance Manager

David Stoward - Project Manager ITS 

Benefits to Users

Project Apollo will deliver the following benefits to users

• Standard and consistent desktop environments across the Faculty
• Access to the University Services Desk and Desktop Support services
• Access to the latest software offering improved functionality and collaboration capacity with University and external staff and organisations
• Improved software reliability, performance and uptime
• Ability to self-provision software and have it automatically delivered to your computer (licensing approval may be required)
• Improved roaming capabilities with software and data 'following' staff when they move between computers
• Improved mobile support for notebook users including having network stored data available when disconnected from the University network

It will also bring the following business benefits to the University:

• improved software licensing compliance reducing the University's potential exposure to litigation
• improved IT security reducing the University's exposure to malicious software and potential loss of intellectual property
• more efficient support resulting in lower support costs

 Current Status of Project

   

Workstation Audits
	School Of Dentistry	Complete
	School Of Medical Sciences	Complete
	School Of Medicine	Complete
	School Of Paediatrics & Reproductive Health	Complete
	School Of Population Health & Clinical Practice	Complete
	School Of Psychology	Complete
	Faculty Office	Complete
Server Audits
	School Of Dentistry	Complete
	School Of Medical Sciences	Complete
	School Of Medicine	Complete
	School Of Paediatrics & Reproductive Health	Complete
	School Of Population Health & Clinical Practice	Complete
	School Of Psychology	Complete
Report Consolidation		Complete
Vista Roll Out
	Faculty Office	Complete
	SP&RH	Complete
	School of Dentistry	Complete
	School of Med Sci	Complete
	School of Psychology	Complete
	School of Medicine	Complete
	SPH&CP	Commenced

Last Updated 19/2/2009 

Who Can I Contact

Prior to the Vista migration, please contact project.apollo@adelaide.edu.au for all queries. Once our technicians have completed the migration, to allow for tracking of all questions or concerns please contact the ITS Helpdesk at helpdesk@adelaide.edu.au, or via telephone on 8303 3000.  Helpdesk staff will log and resolve your questions or concerns.