Desktop Software Upgrade Project

Support

ITS are constantly reviewing and improving their support offering for the end user. This involves adapting support activities and policies to match newer technologies and feature offerings.

Further details of policies and procedures can be found by clicking here.

What if I don't run the SOE?

Acquiring the SOE

If your area currently does not run the SOE, but would like to. Please contact ITS Helpdesk for further details.

Information for non SOE users

If you do not run an SOE, there is important information you need to understand about core services and your responsibilities to the University.

Further details of policies and procedures can be found by clicking here.