Contact Helpdesks

ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services
Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Service Status

This site provides information on the current status of IT services and facilities, as well as on the procedures and plans for future service maintenance and outages.

If you can't find what you're looking for here, try the A to Z of ITS services.

ITS Service Status

Forward schedule of change

Forward schedule of change provides a list of scheduled changes and the service impacts that occur both within maintenance windows and at other times when necessary. [read more]

Current Vista Issues

Please read here for the latest update on progress with systemic Vista issues discovered since mass deployment. [read more]

Maintenance Windows

IT service extensions

There are key times in the University Calendar when the support for IT services will be extended. Visit the IT Service Extension page for the current year’s service extensions. [read more]

Quicklinks

ITS News Updates

New internet charging for all staff and students-Aarnet have introduced an "off-peak" period where all data is free

New IT Governance Framework places great importance on engaging the whole University community.

Protect your computer from phishing scams.

Improved student email service to be powered by Google Applications from 16 March.

Desktop Excellence more than an upgrade to Vista, find out more..

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