Extension Dates

ITS provides service extensions beyond our standard service levels during key periods in the University calendar.

Requests for service extensions must be made by an area head, discussed with an ITS Manager and formalised into a Service Level Agreement (SLA) prior to activation.

If you require a service outside the scope of the standard ITS Service Level Agreement, please contact the relevant ITS Manager (see appendix A of the ITS Customer Services and Support Handbook.

Extended Support Times 2009

Vacation Period / Summer Semester
Week	Week Beginning	What's on?	Business activity	Critical IT services	Extended support times
2	.	Summer Semester	Student Enrolments and International Admissions (On-Shore)	Access Adelaide, PeopleSoft Student Administration, Web Services, Internet, Student Web Mail	.
5	.	Summer Semester	Student Enrolments	Access Adelaide, PeopleSoft Student Administration, Web Services, Internet, Student Web Mail	.
9	Mon 23 February	Orientation Week		MyUni	Sat 28 February 9am - 5pm, Sun 1 March 9am - 5pm
Mid-year exam / Holiday period
Week	Week beginning	What's on?	Buisness Activity	Critical IT services	Extended support times
TBA	TBA	Information / Open Day		MyUni	TBA
25	Sat 13 June	Swot Week	Exams	MyUni	Sat 13, Sun 14, 9am - 5pm
26	Sat 20 June	Mid-year Exams	Exams	MyUni	Sat 20, Sun 21, Sat 5, 9am - 5pm
27	Sat 27 June	Mid-year Exams	Exams	MyUni	Sat 27, Sun 28, Sat 4 July, 9am - 5pm
30	Mon 20 July	Supplementary Exams	Exams	MyUni	NA
End of year exams / Holiday period
Week	Week beginning	What's on?	Business activity	Critical IT services	Extended support times
45	Sat 31 October	Swot Week	Exams	MyUni	Sat 31, Sun 1, 9am - 5pm
46	Sat 7 November	End of Year Exams	Exams	MyUni	Sat 7, Sun 8, 9am - 5pm
47	Sat 14 November	End of Year Exams	Exams	MyUni	Sat 14, Sun 15, Sat 21, 9am - 5pm
50	Mon 14 December	Supplementary Exams	Exams	MyUni	NA

Principle Dates for the University Year can be found at the site University Governance - Principle Dates.