ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services
Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

IT Service Status

Last updated: Friday 20 November 2009 - 5:00pm


Time Outage Began	Service Affected	Current Work arounds	Expected Service Restoration Time
10:00pm 13 Nov 2009	Internet - External access requires username and password to be entered.	Type in username and password manually	To be Announced


Time Outage Begins	Service Affected	Expected Completion Time
	Scheduled Changes
	Weekly and Major Maintenance Windows


Start	Service Affected	Resolved
4:15pm 16 Nov 2009	Windows Desktop - Access to Home folders, Shared folders, Desktop applications and general login issues to various services.	7:00pm 16 Nov 2009
8:00pm Tuesday 17 November	Home folders u: Shared folders s: Email for desktop Remote files access	8:30pm Tuesday 17 November
8:30pm Friday 13 Nov 2009	MyUni Internet Media Content (flash media, movie files) Home folder access for Staff & Students who have been migrated to the new NAS service. Computer Science Staff & Student Shared Files	9:00pm Friday 13 Nov 2009
9:15am Friday 13 Nov 2009	Windows Desktop - Access to Home folders, Shared folders, Desktop applications and general login issues to various services.	10:00pm Friday 13 Nov 2009