Information Technology Services

IT Service Status

Last updated: Friday 20 November 2009 - 5:00pm

Current Outages
	Time Outage Began	Service Affected	Current Work arounds	Expected Service Restoration Time
	10:00pm 13 Nov 2009	Internet - External access requires username and password to be entered.	Type in username and password manually	To be Announced

Planned Outages and Changes
	Time Outage Begins	Service Affected	Expected Completion Time
		Scheduled Changes
		Weekly and Major Maintenance Windows

Recently Resolved
	Start	Service Affected	Resolved
	4:15pm 16 Nov 2009	Windows Desktop - Access to Home folders, Shared folders, Desktop applications and general login issues to various services.	7:00pm 16 Nov 2009
	8:00pm Tuesday 17 November	Home folders u: Shared folders s: Email for desktop Remote files access	8:30pm Tuesday 17 November
	8:30pm Friday 13 Nov 2009	MyUni Internet Media Content (flash media, movie files) Home folder access for Staff & Students who have been migrated to the new NAS service. Computer Science Staff & Student Shared Files	9:00pm Friday 13 Nov 2009
	9:15am Friday 13 Nov 2009	Windows Desktop - Access to Home folders, Shared folders, Desktop applications and general login issues to various services.	10:00pm Friday 13 Nov 2009

Services
	Email
	Internet
	Calendar
	Business Applications
	Staff File and Print
	Student File and Print
	Access Adelaide
	MyUni
	Network
	Telecommunications

Legend
	No Issues
	Known Issues - MEDIUM IMPACT
	Offline - HIGH IMPACT
	Planned