Student Email FAQNote: any How To guides, tips and tricks and Quick Reference Guides for specific Google Apps tools (Gmail, Chat and Calendar) can be found on the Training and Tutorials page. General QuestionsHow do I activate my student email account?Answer: Sue
What other features will be available?Answer
The University currently provides email, calendar and instant messaging features to @student.adelaide.edu.au accounts. Web based email allows for easy access from any computer with internet access and a web browser. In addition, students will have access to the calendar feature, which integrates fully with the new student email platform. Functional QuestionsHow do I What are the differences between webmail and Google Apps?Answer
There are several differences between webmail and the Google Apps account. The most important difference is that you get integrated calendar and instant messaging functionality from the student email Gmail interface. But there are other differences, Google Apps does not work with folders but sorts emails with labels. We have collated the differences in a table so you can compare and this will help you to understand what might change. There will be Quick Reference Guides and training videos available from this page to make sense of the changes and learn how to get the most out of your new Google Apps account. Review the differences here How do I find other University email addresses?Answer
You will be able to find all your fellow students easily by commencing to type in their first name, a list will appear to allow you to select the right address. Other University email addresses such as staff or lecturers have been uploaded to the shared contact lists, so they will be visible. Can we access student email using an email client like Outlook?Yes you can - on campus and at home. Please note that the use of a client to access your Gmail account from laptops or workstations at home, assumes that you accept that you configure this at your own risk. From time to time, students inadvertently delete emails by changing these configurations and unfortunately, there are no restores possible should this occur. Instructions - Sue to provide link How do I set a forward in my student email?Answer
Once you are logged into your email, click settings on the top right of your screen and locate the Forwards tab. Enable a forward and enter an email address. Don't forget to save your settings. OtherI already have a non-Uni account with Gmail. Can I use my existing Gmail user name and password?Answer
No. The email account you will be provided with is a University account and is therefore separate from your personal Gmail account. What about Privacy of emails?Answer
Google takes users' privacy seriously and has implemented a range of leading edge protections to safeguard data stored on its servers. The University has agreed to accept the standard Google terms and conditions which includes reference to its privacy policy. To view the policy details, please click on the following link: http://www.google.com/intl/en/privacypolicy.html What if I don't want to sign up for Google powered student email?Answer: Sue What if I change my mind? Answer: Sue I am a dual role student, and have been or am employed by the University. Can I sign up?Answer Sue to edit
Dual role students are somewhat special and fall in the following categories: - Students who may be or have been employed by the University
- Staff who may also be studying
By the implementation of Google Apps, the University has effectively separated staff and student email services and this will result in the requirement to manage two inboxes if you are a student/staff profile and you decide to sign up to Google Apps. The signup process will not offer you mail migration from existing webmail account. As with any internet based mail service, students are expected to apply sound judgement to the use of these types of mail services for staff emails. The University will continue to send staff related email to the webmail account, and student related emails to the Google Apps account should you decide to sign up. It is your responsibility to manage these emails accordingly. I still have questions about Google Apps, where do I go from here?Answer: Sue
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