General Questions

How do I activate my student email account?

Your email account can be activated by logging into “Unified” and clicking on the activate button in the email portlet.

The portal application or “Unified” can be found by clicking this link: https://unified.adelaide.edu.au/web/mycampus/home

What other features will be available?

The University currently provides email, calendar and instant messaging features to @student.adelaide.edu.au accounts. Web based email allows for easy access from any computer with internet access and a web browser. In addition, students have access to the calendar feature,and instant messaging.

The calendar appears on your “Unified” start page. Academic and Critical University Dates will be automatically populated to your calendar.

Functional Questions

How do I find other University email addresses?

You will be able to find all your fellow students easily by commencing to type in their first name, a list will appear to allow you to select the right address. Other University email addresses such as staff or lecturers have been uploaded to the shared contact lists, so they will be visible.

Can we access student email using an email client like Outlook?

Yes you can - on campus and at home. Please note that the use of a client to access your student email account from laptops or workstations at home, assumes that you accept that you configure this at your own risk. From time to time, students inadvertently delete emails by changing these configurations and unfortunately, there are no restores possible should this occur.

How do I set a forward in my student email?

Once you are logged into your email, click settings on the top right of your screen and locate the Forwards tab. Enable a forward and enter an email address. Don't forget to save your settings.

Other

I already have a non-Uni account with Gmail. Can I use my existing Gmail user name and password?

No. The email account you will be provided with is a University account and is therefore separate from your personal Gmail account.

What about Privacy of emails?

Google takes users' privacy seriously and has implemented a range of leading edge protections to safeguard data stored on its servers. The University has agreed to accept the standard Google terms and conditions which includes reference to its privacy policy. To view the policy details, please click on the following link: http://www.google.com/intl/en/privacypolicy.html

I am a dual role student, and have been or am employed by the University. Can I sign up?

Dual role students fall in the following categories:

§ Students who may be or have been employed by the University

§ Staff who may also be studying

§ Your primary email address will be firstname.lastname@adelaide.edu.au

§ Your @student.adelaide.edu.au email address will be an”alternative” email address

By the implementation of Google Apps, the University has effectively separated staff and student email services and this will result in the requirement to manage two inboxes if you are a student/staff profile and you decide to sign up to Google Apps. The signup process will not offer you mail migration from existing webmail account.

Email addressed to either of your addresses will be delivered to WebMail, unless you have activated a student gmail account.

As with any internet based mail service, students are expected to apply sound judgement to the use of these types of mail services for staff emails. The University will continue to send staff related email to the webmail account, and student related emails to the Google Apps account should you decide to sign up. It is your responsibility to manage these emails accordingly.