Student Financials Refunds

Target Audience

This course is aimed at staff who are required to identify students who should receive a refund and process those refunds in the Student Financials system. This task is generally performed by designated staff within Student Finance, the Roseworthy Campus Faculty Office of the Faculty of Sciences, and the DSSS Finance office.

Overview

Student Financials Refunds covers the tasks involved in processing refunds to students, including identifying students with accounts in credit, determining which of these students should receive a refund, and processing those refunds in the Student Administration System.

Prerequisite and Co-requisite Courses

Staff are required to have attended Express Reports before attending Student Financials Refunds.

Course Duration

1.5 hours.

Competencies

At the completion of the course, attendees will be able to:

1. Print a refund report and identify which students should receive a refund.
2. Create refunds for students and organisations.
3. Perform refund inquiries.

For further details about courses go to the schedule of courses at the ITS training site.