Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Setting a Vacation Notice

Some users may wish to automatically inform others that they are unavailable to read their email. You do this by setting a Vacation Notice. If you have set a Vacation Notice this will automatically be sent back to people who send you email.

To set your Vacation Message:

  • Login to Webmail;
  • Click on the Account Manager icon at the top of the screen;
  • Click on the Vacation Notices icon at the top of the screen;
  • Enter your Vacation Notice as desired. You should include the dates you will be away and the name of someone who could deal with the content of the email if this is appropriate;
  • It's a good idea to set the Start and End Dates for your Vacation Notice;
  • Enter your password in the box provided and then 'Submit' the request;
  • You should then test this by sending yourself a message and making sure that you receive your Vacation Notice;

Note:

  • Your incoming mail will still be stored in your Inbox pending your return and may fill your email Inbox. You should delete messages from your Inbox before you leave.
  • Please make sure that if you use a Vacation Notice that you turn it off when you return, otherwise these messages will continue to be sent out!

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Working with more than one Mailbox

Many people have more than one email address eg you may have a private mailbox with an Internet Service Provider (ISP) such as HotMail or Yahoo.

There are a variety of ways of reading your email which is being sent to each of your email addresses:

Read each mailbox separately: this is the simplest option as all you need to do is bookmark the web pages for each of your mailboxes and you can read them all using just a web browser such as Netscape Navigator or Microsoft Internet Explorer.

Forward email from one mailbox to another: You can forward email sent to your University mailbox to another by following these steps. Please ask your private ISP if you wish to forward email from their mailbox to another.

  • Login to Webmail;
  • Click on the Account Manager icon at the top of the screen;
  • Click on the Forwards icon at the top of the screen;
  • Enter the email address that you want your email forwarded to;
  • Make sure you uncheck the 'keep a copy in your mailbox' option, otherwise your mailbox will fill up and you will not receive email;
  • Enter your password in the box provided and then 'Submit' the request;
  • You should then test this by sending yourself a message and making sure that it is forwarded to your preferred mailbox.

Note: If one of your email addresses is discontinued or you change one of your email addresses then you must update any email forwards you have set. Remember to save any important email first before your email account is discontinued.