Standard Operating Environment (SOE)

The University of Adelaide's Standard Operating Environment (SOE) defines the software/hardware architecture used on University workstations. SOEs currently exist for Microsoft Windows and MacOs. The use of an SOE allows for a more consistent and reliable user experience and better communication between users of the University IT infrastructure. It also assists in reducing the total cost of ownership of the University's computer fleet, by making it more reliable and cheaper and easier to support, which leads to faster more efficient incident resolutions.

Technology Services engages extensively with the Business and Academic areas of the University during the SOE building and maintenance processes. As such the Technology Services certified SOE is supported to work with the University's business applications as well as core infrastructure, such as shared and home folder access, printing, email, calendar, online teaching and research, desktop management and security management. Each SOE is put through significant testing prior to being released and approved for use by University staff and students.

Microsoft Office 2010 will begin deployment to Staff SOE computers in March 2013 - see Office 2010 Upgrade Project.

Windows 7

The Current staff Windows SOE is based on the Microsoft Windows 7 Enterprise Operating System, with Service Pack 1 installed.

Performance testing on the Windows 7 SOE has shown an average speed improvement of 30% over the Windows Vista SOE on identical hardware.

A list of Windows 7 'tips and tricks' can be found here.

For information about ordering a Windows computer, and how this is supported CLICK HERE

Service	Software	Version
Operating System	Windows 7 Enterprise	Service Pack 1
Security	McAfee AntiVirus	8.8.0.849
Productivity Software	Microsoft Office incorporating Microsoft Word (word processor) Microsoft Excel (spreadsheet) Microsoft Powerpoint (presentation) Microsoft Access (database) Microsoft Publisher (desktop publishing) Microsoft Visio Viewer 2007 Microsoft Office 'Save As PDF' Plugin	2007 Service Pack 2
Internet Browser	Internet Explorer Adobe Flash Active X for Internet Explorer Adobe Flash Plugin for Internet Explorer	8.0.7601.17514 10.3.183.5 10.3.183.5
Email Client	Microsoft Outlook	2007 Service Pack 2
Calendar Client	Microsoft Outlook	2007 Service Pack 2
Multimedia Tools	Windows Media Player Java Runtime Environment Adobe Flash Player Adobe Shockwave Player ISO Recorder	12.0.7601.17514 1.6.0_31 10.3.183.5 11.6.1.629 3.1.0
PDF Viewer	Acrobat Reader	10.1.3
Desktop Management	System Centre Configuration Manager (SCCM)	4.00.6487.2188
Additional Software	UofA Machine Mover C++ Redistributable Microsoft Application Virtualization Client Microsoft Silverlight Laptops only: Cisco AnyConnect VPN client	1.3 8.0.59193 4.6.1.20870 3.0.40818.0 3.0.4235

Windows Vista

Service	Software	Version
Operating System	Windows Vista Enterprise	Service Pack 2
Security	McAfee AntiVirus	8.7.0.570
Productivity Software	Microsoft Office incorporating Microsoft Word (word processor) Microsoft Excel (spreadsheet) Microsoft Powerpoint (presentation) Microsoft Access (database) Microsoft Publisher (desktop publishing) Microsoft Visio Viewer 2007 Microsoft Office 'Save As PDF' Plugin	2007 Service Pack 1
Internet Browser	Internet Explorer Adobe Flash Active X for Internet Explorer Adobe Flash Plugin for Internet Explorer	7.0.6002.18005C0 9.0.124.0 9.0.124.0
Email Client	Microsoft Outlook	2007 Service Pack 1
Calendar Client	Microsoft Outlook	2007 Service Pack 1
Multimedia Tools	Windows Media Player Java Runtime Environment Adobe Flash Player Adobe Shockwave Player ISO Recorder Microsoft DVD Playback Codec	11.0.6002.18111 1.6.0_16 9.0.124.0 9.0.124.0 3 6.0.6002.18158
PDF Viewer	Acrobat Reader	9.0.0
Desktop Management	System Centre Configuration Manager (SCCM)	4.00.6487.2000
Additional Software	Mobile Device Centre UofA Welcome Screen UofA Machine Mover C++ Redistributable Microsoft Softgrid Client Microsoft Silverlight Laptops only: Cisco VPN Client Mobiliti Basic	6.1.6965 2.25.0.2 1.3 8.0.50727.42 4.2.2.15 3.0.40818.0 5.0.06.0160 7.1.0.4000

Macintosh

There is no SOE for new Macintosh hardware, so these will require an external vendor to build and support anything newer than OS 10.5 (ie OS 10.6 Snow Leopard and beyond).

Linux

Netcraft provide support for the Linux platform for staff across the University. For further information, please contact the Technology Service Desk on (08) 8313 3000.