Information Technology Services The University of Adelaide Australia
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ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services

Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

University & Computer Leasing and Purchasing

Datacom are now the University preferred supplier of desktop and laptop computers. The contacts for Datacom Systems SA are Andrew Rossi and Ben Stratton (08) 7221 7900.

Click here to place an order or view available computer equipment  

General information

The University aims to minimise expenditure of resources on the supply and maintenance of desktop equipment for staff. To achieve this, the University has a Strategic Agreement with IBM Australia Ltd, IBM Global Finance Australia (IBMGFA) Ltd, and Datacom Systems SA, Pty Ltd. Datacom Systems SA is the equipment reseller, with IBMGFA providing leasing services.

Procedure - Acquisition

The University has a preferred supplier agreement with IBM and Datacom Systems SA. The University recommends that all hardware acquisitions for computers are made through Datacom Systems SA and that the hardware acquired meets the standards set by the University.

A listing of all the standard hardware options and their relevant order forms are available on the above link. 

This web site outlines all the University standard hardware that has been approved and tested on the University network with the Universities business systems. ITS also provides a GOLD level of service for all hardware acquired via this web site.

If you have any questions about an alternative product pricing or support, please contact the ITS Helpdesk. The ITS Helpdesk is available for consultation in regards to purchasing non-standard equipment to meet particular requirements.

Please do not acquire non-standard hardware without first consulting ITS via the Helpdesk (08) 8303 3000 as this may result in a less than suitable product being acquired that may not function on the University network and may end up more expensive or may not function with University business applications.

Please also note that hardware/software not bought through Datacom Systems SA is untested by the University ITS department and is not guaranteed to work with the Standard Operating Environment (SOE). All items bought from Datacom Systems SA have been fully tested by ITS.

Procedure - Installation

Most installation and configuration of computers that are acquired through Datacom Sysytems SA will be performed upon delivery of the computer(s) unless otherwise stated.  

Costs

An up-to-date listing of pricing of products provided by Datacom Sysytems SA is available through the above link.

Leasing Return Form

Click here (pdf 205kB) for a copy of the University Computer Leasing Return Form. To be use only for equipment purchased via Datacom.

Policies

AU Statement Regarding Computer Leasing (pdf) (To be reviewed)
Software Licenses Agreements
Computer Network Access and Usage Policy
Information Technology Acceptable Use Policy
Summary of Policies Relating to Misuse of University IT Facilities

Staff Contacts:

ITS helpdesk 8303 3000 or helpdesk@adelaide.edu.au