Support for University Owned Computers Off Site

Technology Services supports University owned computers that are kept off-site, or at home.

Procedure

The Technology Service Desk provides telephone and email support for all university owned computers and IT services. If a University owned computer kept at home requires the support of a technician, an arrangement must be made to bring it into the ITS offices. These are located at level 9, 9 Gawler Place (access via lifts in Rundle Arcade), Adelaide. ITS does not provide a home-visit support service.

Costs

Costs will be covered by your relevant academic faculty.

Related services

See accessing the network from home if you require information on externally accessing the University's internal network.

This service is the responsibility of the Desktop Management Services team.