ITS Helpdesk
Phone: 8303 3000

Telecommunications
Phone: 8303 3333

Online Education
Phone: 8303 3335

Audio Visual Support
Phone: 8303 3933

Information Technology
Services
Level 9, 9 Gawler Place
The University of Adelaide
SA 5005 Australia

Email
Phone: +61 8 8303 5716
Facsimile: +61 8 8303 4400

Support for University Owned Computers Off Site

ITS supports University owned computers that are kept off-site, or at home.

Procedure

The ITS helpdesk provides telephone and email support for all university owned computers and IT services. If a University owned computer kept at home requires the support of a technician, an arrangement must be made to bring it into the ITS offices. These are located at level 9, 9 Gawler Place (access via lifts in Rundle Arcade), Adelaide. ITS does not provide a home-visit support service.

Costs

Costs will be covered by your relevant academic faculty.

Related services

See accessing the network from home if you require information on externally accessing the University's internal network.

This service is the responsibility of the Desktop Management Services team.