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Student Experience of Learning and Teaching (SELT)

SELTs
The Student Experience of Learning and Teaching (eSELT) is an online survey that gives students the opportunity to provide confidential and constructive feedback on their learning experiences in their courses.

The feedback is used to guide staff and the University in making continuous improvements to courses and teaching for the benefit of students and is also used to identify and reward excellent teaching practice.

The SELT is conducted for each course and teacher that a student is enrolled in.

The results from the survey are always reported to staff in aggregate and do not include any information that will identify students.

Are the SELT surveys compulsory?
The SELT surveys are voluntary, however student participation is strongly encouraged as it is an opportunity for students to provide valuable feedback on their experiences of courses and teaching. Student feedback informs the understanding of teaching strengths and weaknesses and provides ideas about how courses and teaching can be improved. SELT results are also used for decisions regarding recruitment, continuing employment and promotion of academic staff, and for decisions about courses, programs, and many aspects of curriculum and the student experience.

When are SELTs released?
For the majority of courses at Adelaide the first email invitation will be sent to students at the beginning of week 12 of semester 1 and week 11 of semester 2. Students can access the SELT via the link contained in the email invitation.

All SELTs remain open for at least three (3) full weeks. Students are sent up to two reminders, usually one week apart.

How long does the SELT take to complete?
The opening questions in the SELT surveys will take no more than 3-5 minutes to complete per teacher (that you wish to provide feedback for), but more time will be required to complete the open-ended questions and will depend on how many comments you provide.

What type of feedback is provided?
Feedback provided through SELT surveys should be constructive. It should provide students’ perceptions of course and teaching strengths and weaknesses with suggestions for improvements.

It is appropriate to comment on aspects of course and teaching quality, such as content, resources, learning activities, assessments, or organisational aspects.

Comments should be professionally communicated avoiding expletives or slang. Comments of a personal nature which are of no relevance to course and teaching quality should also be avoided.

While the University also accepts that there may be instances when students may feel dissatisfied with course and teaching quality, SELT surveys are not the mechanism for lodging grievances. If there is a grievance about academic or administrative decisions or unfair treatment, then a complaint may be lodged in accordance with the Student Grievance Resolution process (http://www.adelaide.edu.au/student/grievance/)

IT Acceptable Use and Security policy
Students are also expected to comply with the IT Acceptable Use and Security policy (http://www.adelaide.edu.au/policies/2783) which outlines acceptable and inappropriate IT behaviours. This is relevant because students are asked to provide constructive feedback through the SELT open comments which should include comments which will help staff to improve teaching and learning quality.

However, the University keeps a record of student information related to the completion of SELTs. This information includes a record of student identification numbers against survey responses. The collection of student identification numbers allows the University to comply with its legal obligations. The University will access student information related to student responses only when a response has been identified by staff to have breached the University’s IT Acceptable Use and Security policy. This includes responses which:

  • threaten students or staff in any way by: harassing, vilifying, bullying, abusing, threatening, assaulting or endangering staff, students or other members of the University's community directly or by other means of communication;
  • contain material that is of an offensive or sensitive nature. For example, material that includes unnecessary or inappropriate references to an educator's racial, ethnic, political, religious origin, membership of particular associations or trade unions, and sexual orientation;
  • are deemed by relevant University staff to be inappropriate because they contain profanities or other statements not provided with constructive intent for improvements to teaching and learning provisions at the University.

Division of Academic and Student Engagement
Address

The University of Adelaide
South Australia 5005
Australia

Street Address

Level 7, Wills Building
North Terrace Campus
THE UNIVERSITY OF ADELAIDE
SA 5005 AUSTRALIA

Contact

T +61 8 8313 5901
F +61 8 8313 8333

dvca@adelaide.edu.au