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University Libraries
SA 5005

Telephone: +61 8 8313 5759
Facsimile: +61 8 8313 4369

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Electronic resource access problems

There are several reasons why you might be having problems accessing one of the Library's electronic resources.

Please check Downtime notices first in case there are known problems.

If you are still having trouble with accessing resources, please fill in the details below so that we can investigate and report back to you.

Which resource were you unable to access?
(name of e-journal, database, digitised resource or e-text):

What is the URL (address) of the page that gave the problem?

What is the problem?

What was the wording of any error messages you saw?

Have you been able to access this resource in the past?
Yes     No

Were you trying to access this resource from a computer on the University of Adelaide campus or from outside?
On campus     Off campus

If you are off campus, what is the name of your Internet Service Provider
(or your employer's name if you are trying to access the resource from a work computer)?

Contact details

Your name:

Your email address:

Are you a member of the University of Adelaide community? [select one]:
an undergraduate
an honours student
a postgraduate student
a staff member
a member of PIRSA/SARDI
a SA mental health services staff member
none of the above