The University of Adelaide Library

You are here: Library Home > Help

Text Zoom: S | M | L

Print View

The University of Adelaide Library
THE UNIVERSITY OF ADELAIDE
SA 5005

Telephone: +61 8 8303 5372
Facsimile: +61 8 8303 4369
Email: library@adelaide.edu.au

Electronic resource access problems

There are several reasons why you might be having problems accessing one of the Library's electronic resources. We have prepared information pages to guide you through the most common problems:

If you are still having trouble, please fill in the feedback form below so that we can investigate and report back to you.

Feedback form

Please fill in the details below

Which resource were you unable to access?
(name of e-journal, database, digitised resource or e-text):

What is the URL (address) of the page that gave the problem?

What is the problem?

What was the wording of any error messages you saw?

Have you been able to access this resource in the past?
Yes No

Were you trying to access this resource from a computer on the University of Adelaide campus or from outside?
On campus Off campus

If you are off campus, what is the name of your Internet Service Provider
(or your employer's name if you are trying to access the resource from a work computer)?

Contact details

Your name:

Your email address:

Are you a member of the University of Adelaide community? [select one]:
an undergraduate
an honours student
a postgraduate student
a staff member
a member of PIRSA/SARDI
a SAMHS member
none of the above