Item Status or location - what does it mean
| Item Status | What does it mean | How do I get the item |
| Available | Item is on the shelf | Collect the item in person or place an Intercampus request if the item is at a remote campus, eg. Roseworthy or Waite. |
| In process | Item has arrived in the library but is not yet processed for loan | Ask Service Enquiries to place a request. The item will usually be available within 24 hours (Mon - Fri). |
| In storage | Item is in a closed, staff area | Place a request before 11am (Mon - Fri) and it should be available after midday. |
| Joint Store | Item is in storage at Flinders Uni | Place a request before midday (Mon - Fri) and item should be available for pickup in BSL by 3.30pm. Note processing turnaround times vary for branch library pickups. |
| Just returned | Item has been returned within the last 24 hours | Items are reshelved within 24 hours of return. Check the shelf where it should be and the reshelving trolley adjacent to the call number. If the item has been very recently been returned ask at Service Enquiries. |
| Missing | Item has been reported missing | Missing items are searched for thoroughly and the item replaced after three weeks. Ask Service Enquiries to place a request and you will be notified when the replacement arrives. |
| New books | Item is on the new book display for one week | Place a recall and you will be notified when the item is available. |
| Offsite storage | Item is stored offsite | Place an inter library loan request to obtain the same item from another library. If it is essential for our item to be retrieved email ILL staff. |
| On loan | Item is on loan | If you need the item before the due date displayed place a recall request. |
| On order | Item has been ordered but has not yet been returned | Requests are generally only placed for the library user who has requested the purchase of the item. |
| Overdue | Item is on loan and overdue | Place a recall and you will be notified when the item is available. |
| Renewed | Item is on loan and the loan has been renewed | Place a recall and you will be notified when the item is available. |
Last update: 25 February 2013 by Margaret Colmer
