Borrowing rules

High demand items

All loan periods are subject to recall, with demand determining the loan period. If the item
you have on loan becomes a high demand item and is recalled, your loan period
will be reduced to one week and you will be notified of the new due date by
email.

If you fail to return a recalled item on time you will be blocked from borrowing.

To keep high demand items circulating as quickly as possible requests must be
collected within four days of receiving the notification that the item is available.

Demerit points

Each overdue item accrues demerit points as follows:

• Reserve collection items: 5 points per hour overdue
• Recalled items: 10 points per day overdue
• All other items: 2 points per day overdue

Suspensions are seven days for every 60 demerit points.