Overdue Items

No penalities apply for the simple overdue return of items.

However, if you fail to return very overdue items you will be invoiced for the replacement cost of these items, including a non-refundable $30 handling fee for each item.

Invoice timing varies, with high use items invoiced very quickly:

• three hour Reserve items will be invoiced at three days overdue.
• recalled items will be invoiced within 7 - 14 days overdue.
• standard loans will be invoiced within 30 - 40 days overdue.

Students who are invoiced have a block placed on your student record which prohibits you from modifying your enrolment, graduating or obtaining a copy of your transcript until your library invoice is resolved.

The library issues reminder notices to all users to assist you to manage your loan transactions, but failure to receive notices will not be considered grounds to forgive invoices once issued.

If you experiencing problems with returning or renewing your items on time, please contact Service Enquiries to discuss, phone 8313 5957.

                                                                                              Last update: 5 March 2013 by Margaret Colmer