A-Z  Guide to Student Services and Information

ACCOMMODATION SERVICE

This service assists students to find suitable accommodation in and around Adelaide. You can drop in to the Hughes Plaza office to search the online database or visit the website at www.adelaide.edu.au/accommodation

Accommodation Options
There are many different types of accommodation to choose from, including:
The University of Adelaide Village - Opening in July 2005, this 400-bed student Village will be located in the vibrant West End precinct of the city - a short walk to campus and close to the Central Market and restaurants. All accommodation will be fully furnished and there will be an emphasis on community living.
University CITI Townhouses - Also in the West End precinct, the CITI Townhouses are modern, fully furnished 3-bedroom townhouses, suitable for independent living.
Residential Colleges - There are five residential colleges located in North Adelaide offering fully furnished single bedrooms and some twin share. Roseworthy campus also has a residential college. All-inclusive charges apply and meals are provided.
Private Rental Market - The Accommodation Database is on the Accommodation Service website and it features rental properties (including share housing) from the private rental market. 
Subsidised Accommodation - The Accommodation officer, in conjunction with the Education and Welfare Officers, manages the University's subsidised accommodation. Conditions apply and it is primarily for first year students who are assessed as experiencing financial or special needs. 

Housing Information
Information about your rights and responsibilities, share housing, connecting utilities, getting furniture and referral services is available in the Housing Search Guide - pick up a copy from the Accommodation Service or download it from the accommodation website.

Discrimination
When choosing a tenant, your landlord must not discriminate against you on the basis of race, culture, language, sexuality, religion or nationality. If you think you have been unfairly treated on these bases, you can call the Equal Opportunity Commission on 8207 1977 or 1800 188 163. or go to the website here..

Residential Tenancies
The Residential Tenancies Office is there to provide you with advice and assistance about renting. They are open for free advice from Monday to Friday 9:00-5:00pm at 91-97 Grenfell St Adelaide or call the 24-hour assistance line 1902 283 507. Advice for tenants rights and responsibilities is available by phoning 8204 9544.

For more information: visit the Accommodation website here, call 08 (830)3 5220 or email student.housing@adelaide.edu.au

ADELAIDE GRADUATE CENTRE
Graduate Administration - Level 13, 10 Pulteney Street, North Terrace Campus

The Adelaide Graduate Centre provides a focus for all aspects of research higher degree administration including admissions (domestic), enrolments, scholarships, candidature and examination. In addition, staff within the Graduate Centre run a wide range of programs for research students including the Integrated Bridging Program (IBP) for international students and the postgraduate Induction Program, which is compulsory for new Masters research and PhD students.

Integrated Bridging Program  (IBP)
The IBP is a full semester program for international postgraduate research students and negotiated entry into the program is a requirement of the University's Structured Program for research students. The IBP introduces students to the culture of postgraduate study in their own departments by working with them to fulfil the central requirements of the Core Component of the Structured Program, notably writing a review of literature and a Research Proposal, and presenting a discipline seminar. In order to achieve this aim, IBP lecturers work closely with postgraduate research students' supervisors in all Faculties.

Eligible international students are asked to contact the Adelaide Graduate Centre soon after their arrival to obtain specific details of their program.

For further information: contact Kate Cadman (IBP coordinator) on (830)3 3957, or click here.
 

ADELAIDE UNIVERSITY POSTGRADUATE STUDENTS' ASSOCIATION (AUPGSA) 

The Adelaide University Postgraduate Students' Association (AUPGSA) is an affiliate of the Adelaide University Union and represents all postgraduate and honours students enrolled at the University of Adelaide.

The AUPGSA can provide support, policy advice and in areas such as inadequate supervision, assessment and examination problems, inadequate resources, IT issues and intellectual property.

The AUPGSA represents the views of postgraduates on a range of issues including research, teaching, supervision, resources and scholarships on University committees. Postgraduate students are also represented on departmental committees across the University.

The AUPGSA Homepage contains lots of information about AUPGSA happenings, University issues/events and anything else relevant to postgraduates.  It also provides links to essential services on campus and to policies relevant to postgraduates. The website is here.

For further information: phone (830)3 5898 or email.
 

ADELAIDE UNIVERSITY UNION
Level 4 Union House Building, North Terrace Campus

The Adelaide University Union (AUU) exists to enrich the university experience of its members by providing them with social, cultural and support services.

The Union Board is the managing body of the Adelaide University Union and comprises 18 student elected directors, and one staff elected director. All students, including postgraduate students, may run for Board and vote in these elections. Students are more than welcome to attend open board meetings and contribute to decision making within the organisation.

The Union provides a range of services to sudents through the Education & Welfare Officers, Employment service, Resource Centre, 24 hr Computer Suite, Unibooks, Union Studio & T-Shirt Shop and manages the Commercial Operations arm of the AUU, which provides the food and Beverage outlets on campus. Please refer to the relevant entry in this handbook.

For further information: visit the Union's website at www.union.adelaide.edu.au or             (830)3 5401.
 

BANKING

A BankSA branch, including an automatic teller machine (ATM), is located on the Hughes Plaza and another ATM can be found adjacent to Unibooks at the North Terrace Campus. If you are studying full-time, don't forget to inform the bank of your status so that your account will be fee-free! Don't forget to ask about the new University MultiAccess UniCard that gives you unlimited fee-free EFTPOS transactions, enables you to shop via phone or Internet and can be used to access your funds overseas. BankSA also has a range of computer loans and student loans that are worth asking about. At Roseworthy, electronic banking is available through the Union Building, while at Waite an ATM is situated in Lirra Lirra.

For further information: Bank SA 13 13 76
 

BICYCLES

Free cycle racks are provided at the northern end of the Barr Smith Library and around the campuses at various locations. The Security Office, on the Hughes Plaza, has bicycle locks (free of charge) should you forget to bring yours. Please note that any bikes found in an unauthorised area eg. chained to fence railings, will be removed by security personnel. So be careful to secure your bike using an authorised cycle rack. 

For further information: contact the Security Office on (830)3 5990,  

CAREERS SERVICE
Level 6, Hughes Building, North Terrace Campus

The Careers Service provides guidance for students on making appropriate study and career choices, organises skills workshops in areas such as resume writing, job interview skills and career planning and holds a regular calendar of events such as Careers Fairs.  The Careers Service's Resource Centre provides valuable resources for students such as the Careers Handbook and other publications.

For further information: (830)3 5123 or (830)3 1989 or email. You can access the careers website here.
 

CHAPLAINCY / RELIGIOUS CENTRE
Chaplaincy Centre and Religious Centre, in the basement off the car park, (next to the cloisters) in Lady Symon Building, North Terrace Campus

Chaplains are available for all students to speak about any matter, from personal issues, matters of faith, to issues affecting the wider community. They can provide counsel on matters spiritual, ethical, personal and vocational as well as advocacy and justice. This is done within a supportive and confidential environment. Where appropriate, they can provide referral to another service or agency. Chaplains are based at North Terrace, Waite and Roseworthy campuses.

For further information:  (830)3 4161 or mobile: 0409 725 573.
 

CLUBS ASSOCIATION
1st Floor, Lady Symon Building, North Terrace Campus

The Clubs Association is a federation of the non-sporting clubs from the North Terrace, Waite, Thebarton and Roseworthy Campuses of the University of Adelaide. As an affiliate of the Adelaide University Union, it provides information and administrative to clubs, as well as financial assistance and promotion for clubs. If you cannot find a club that meets your interest, start your own.

Clubs include activity groups, issue groups, religious groups, cultural groups, faculty groups, theatre production groups and other groups.

For further information: (830)3 3077 or visit the website here.
 

COMPUTERS & INFORMATION TECHNOLOGY SERVICES
Level 7, Tower Building, 10 Pulteney Street, Adelaide

Computers
The Information and Technology Services (ITS) Division, based in Pulteney Street, oversees the information technology infrastructure of the University. Many groups share the responsibility for managing and supporting this infrastructure across the four campuses of the University. 

International students should speak to their lecturer, tutor or discipline secretary to find out about the IT services in their Department or Faculty. There is also general Purpose Computer Facility at the Barr Smith Library.

Computer Resource Centre
Ground floor, Union House, opposite Barr Smith Lawns. 

This Centre is provided for the use of all students. Computer time is free and you are required only to pay for consumables, such as paper and disks. The Resource Centre is a useful alternative to non-existent or busy Faculty computer facilities. Other services include fax, photocopying, laminating, document binding and trimming equipment and is open 24 hrs. 

Computer Accounts
All students are automatically given a Novell Netware computer account upon enrolment, which includes a user login name and password. This will give you access to the computing facilities in the Barr Smith Library and some other areas.
Commencing international students are given temporary access to facilities upon arrival at the University, until their own accounts have been established.

Email
Email is provided to all students of the University of Adelaide. Your email account is set up automatically when you enrol. Your email address becomes active within 24 hours of your enrolment being processed. For most students their email address has a standard format:  firstname.lastname@student.adelaide.edu.au>.

The International Student Centre and University staff will send important information to this address so you should check your University email account regularly. To access your student email account go to the Email User Guide located on the IT Services website  here.

If you have a local or a private email account, you should redirect your student email to your private account. The instructions for this are available by clicking on the Email User Guide here.

Internet Quota
In recent years, the University introduced a quota system for Internet access. Undergraduate international students are given 150mb/semester; honours students 300mb. Any traffic over these limits is charged to the student using a prepay system.

All Internet traffic to sites outside the three South Australian universities is logged. This includes every image and character. It is recommended that international students use their university email accounts and not an external account such as Hotmail or Yahoo, as these services are counted towards the quota allowance.

For further information: telephone the IT Services helpdesk at 8303 3000 or visit the ITS webpage here.
 

COUNSELLING CENTRE
Ground floor, Horace Lamb Building, North Terrace Campus

Personal issues can affect your success at University. Professional counsellors are available to assist and help you explore options towards resolving your difficulties. Students commonly seek assistance with issues such as stress, relationship difficulties, depression, procrastination and lack of motivation.  The service is free and confidential.

The Counselling Centre provides:
· Individual counselling (by appointment);
· A drop-in service, daily from 1.00 - 2.30pm (brief consultations of approximately 20 minutes, no appointment required);
· Telephone counselling;
· Crisis and trauma intervention;
· A range of workshops.

The Counselling Centre is open from Monday to Friday, 9.00am to 5.00pm. Appointments can be made by telephoning (830)3 5663 or by calling into the Counselling Centre on the ground floor of the Horace Lamb Building, North Terrace Campus.

For further information: (830)3 5663 or visit the Counselling Services website here.
 

CULTURE SHOCK & HOMESICKNESS

What is culture shock?
Culture shock is the term used to describe stresses, which accumulate from being forced to meet one's every day needs in unfamiliar ways.

What can I do about it?
· Be prepared to experience at least some degree of culture shock.
· Know that it is not permanent.
· Understand that you will not be alone. Other international students will be feeling the same and it may help to talk to them about how you are feeling. In addition, staff at the International Student Centre is there to help and encourage you.

Try to become involved in a cultural group to lessen the impact of unfamiliar surroundings. Otherwise, getting out and meeting people can help to avoid the shyness and sense of alienation, which often comes with culture shock. For instance, join a sporting club.

Homesickness
This feeling is quite normal and will most probably pass as you get to know your way around the University and Adelaide.

There are various options for University assistance:
International Student Advice - ph: (830)3 4058
Counselling Service - ph: (830)3 5663

For further information: refer to the ISC Orientation Manual.
 

DISCRIMINATION AND HARASSMENT

The University of Adelaide is committed to ensuring that all students are not subjected to harassment or discrimination on the grounds of gender, sexuality, race, marital status, pregnancy, ethnicity, disability, age, political or religious beliefs. 

If you feel that you are being harassed, treated unfairly or discriminated against, or want to know more about your rights, you can seek information and support from the Education Welfare Officers in Student Care, located in the Lady Symon Building ((830)3 5430). The relevant University policies can be found at the equity website here.
 

EDUCATION AND WELFARE OFFICERS
Student Care, Ground Floor, Lady Symon Building, North Terrace Campus

The Education and Welfare Officers (EWOs) provide a broad-based 'help service' to all Adelaide University students. The EWOs act as a first point of contact for counselling, referral and advocacy in relation to students with a wide range of needs or problems. The EWOs advocate and advise individuals with problems or uncertainties in dealing with administrators and systems, including the University itself and Centrelink. 

Financial survival is an overwhelming concern for many students. The EWOs assist students in assessing their needs and managing their budgets, in identifying possible sources of short-term and long-term assistance via loans, youth allowance, Austudy, scholarships, etc. They also have responsibility for the processing of student loans, student accommodation applications and student service fee variations.

The EWOs are available most days between 9.00 am and 5.00 pm on a drop-in basis. Appointments can be arranged through the Adelaide University Union reception. An alternative meeting venue is easily arranged for students requiring wheelchair access.

For further information: Visit the Student Care website here. The EWOs can be contacted on (830)3 5430 or via email.
 

EMPLOYMENT SERVICE
Ground floor, Lady Symon Building, North Terrace Campus

There is life away from the textbook..
Employment is one of life's necessities - even casual & part-time work. AUU Employment is an established student service providing advice on resume construction, industrial relations, interviewing and how to find Adelaide's hidden jobs. Our primary function is an online employment database featuring vacancies tailored to student employment. Check out our web site for more details of the latest part-time, casual or one-off event work available. Simply type in your student number and password and have a look through.

AUU Employment is located at Adelaide University Union information adjacent the Cloisters. Feel free to pop in or make a personal appointment to guarantee time.

For further information: phone (830)3 4406, go to the website here or email.

Also refer to the ISC Orientation Manual for more information on working visas, employment and taxation.
 

FOOD OUTLETS

There is a wide range of catering services at the University provided by the University. Adelaide University Food and Beverage Service uses Halal certified products.

Current outlets include Backstage Café, UBC Café, Mayo Café, Signature Café, Roseworthy Canteen & Tavern and the UniBar. The Union also provides vending machines around all campuses.

The University Union has also several meeting rooms and venues available to hire, including a Cinema and the Little Theatre. Room hire is free (in most cases) for Clubs and Societies and  provide catering.

HALAL FOOD

There is a wide range of halal products available to students on campus at Mayo Café, Rumours, and UBC Café.

There are other halal restaurants, butchers and bakeries within Adelaide.

For more information: please refer to the 'Information for Newly arrived Muslim Students' available from the International Student Centre.
 

HEALTH SERVICE
Parklands Medical Practice, Ground Floor, Horace Lamb Building, North Terrace (Opposite Counselling)

The University's Health Service is part of Parklands Medical Practice, a research and teaching practice in association with the Department of General Practice providing comprehensive and confidential healthcare to all students and staff in a friendly and comfortable environment.

Parklands is open Monday to Friday 8.45am to 5pm all year round, except for Public Holidays. After hours acute medical care can be obtained at the Emergency Departments of any public hospital.

A comprehensive range of services is provided, including health checks, immunisations and vaccinations, women's & men's health, drug and alcohol counselling, contraception advice, and psychotherapy/counselling. All consultations are strictly confidential. 

You can make an appointment by phoning (830)3 5050 or by coming in and talking to the friendly staff.

For further information on Health and Medical information refer to the ISC Orientation Manual.
 

INTERNATIONAL STUDENT CENTRE (ISC)
Ground Level Old Classics Wing, North Terrace Campus

The International Student Centre is open from 10.00am to 5.00pm on Mondays and 9.00am to 5.00pm Tuesdays-Fridays. Staff at the centre can provide international students with a range of information and support services, including:
· Information on student visas, health cover, fees and general inquiries;
· Airport reception and assistance in finding temporary and long-term accommodation;
· A comprehensive orientation program prior to the commencement of each semester;
· Emergency financial assistance;
· Liaison with academic staff on issues affecting academic performance;
· Support and welfare services for individuals and families, including referral to specialist service providers on campus and within the broader community;
· A workshop program which runs throughout the year in conjunction with other university services;
· A social program for partners of international students;
· Publications for international students including Orientation Manual, Housing Search Guide, and Arrival Pocket Guide.

The International Student Centre is a good first point of contact for all international student matters.

For further information: (830)3 4828 or email.
 

ISLAMIC PRAYER ROOMS
Level 6, Union Building (West Side), Clubs Common Room, North Terrace Campus

There are male and female prayer rooms provided for Muslim students at the level 5 Union House (west end). There is a collection of Islamic books and magazines available. Information about future events to be held by the Islamic Student Association of the University of Adelaide can be obtained from the prayer rooms.

For further information: contact Wan on 0401961657  
 

LANGUAGE AND LEARNING SERVICE (LLS) / CENTRE FOR LEARNING & PROFESSIONAL DEVELOPMENT (CLPD). Level 2, Schulz Building, North Terrace Campus

The Centre for Learning and Professional Development offers students a range of academic workshops and online resources to develop language and learning skills at undergraduate and postgraduate coursework levels.

Two Helpdesk session are available each day. Issues will be dealt with briefly in the 11:30am - 12:30pm session. More in-depth concerns can be addressed in the 2-hour session commencing at 2:00pm. No appointment is needed for these sessions.

Students can attend the Language and Learning Service (LLS) workshops on topics such as essay/report writing, preparing for examinations, presentation delivery, planning and time-management. LLS also offer an introductory session for mature-age students to assist their transition into university.

Workshops may also be arranged in response to specific requests from students and staff within departments, schools and faculties for groups of more than eight students. For postgraduate research workshops, see the Adelaide Graduate Centre entry in this handbook.

The Language and Learning Service is part of the Centre for Learning and Professional Development (CLPD).

The LLS provides special courses for local and international students with language backgrounds other than English. This includes a series of workshops on Academic Writing, Conversation Tutorials and a Volunteer Program for conversation development.

For further information: (830)3 5771 or email or visit the website here.
 

LEARNING & DISABILITY ACCESS OFFICE
Hughes Plaza, North Terrace Campus

The Security Office on the Hughes Plaza, ph: (830)3 5990, provides facilities for:
· Wheelchairs;
· Secure and dry haven whilst waiting for transport, etc;
· Assistance to lecture and study venues;
· Assistance to transport after hours.

Students with disabilities intending to enrol at the University of Adelaide should contact Meredith Norton, the Disability Liaison Officer to discuss their needs.

For further information: (830)3 5962.
 

LEGAL SERVICES

Education and Welfare Officers keep up to date list of free or low cost legal services and can facilitate a referral.

A free Legal Service is provided by the Adelaide University Union in conjunction with the Central Community Legal Service. Information is available from the Education and Welfare Officer in Student Care. You can make an appointment at AUU reception or by ringing (830)3 5401.

Legal Services Commission: 
Phone advice 1300 366 424 
Monday to Friday 9am - 12.30pm & 2pm - 4pm 
Women's Legal Service: 
Phone 8221 5553 (women only)
Tax Help: 
Student Care offers, in conjunction with the Australian Tax Office, a free tax advice service for eligible students between August and October. The services operating hours are advertised each year.

For further information: EWOs, (830)3 5430.
 

LIBRARY SERVICES

There are five separate libraries in the University of Adelaide Library system:
Barr Smith Library: (830)3 5372
Law Library: (830)3 5558
Elder Music Library: (830)3 3686
Waite Library: (830)3 7312
Roseworthy Campus Library: (830)3 7844 or (08) 8521 2844 [country callers only] 
The Library provides the following range of services and resources: 
Resources
The Library has vast resources including books, journals, reference material, microfilms, electronic databases, newspapers, abstracts, indexes, and so on. Computer catalogues provide access to all material in the collections, as well as giving access to the catalogues of other libraries and information sources, electronic journals and databases. Computers are available in the libraries for email and Internet access and for word processing. Ask at your library's information desk for more information.
Borrowing
Information about borrowing is available from the Library's web site or the information desk from any of the libraries. Loan periods and conditions can vary from one branch library to another. 
Research Librarians
There is a specialist Research (or Branch) Librarian for every subject offered at the University of Adelaide.  You can find a list of the Research and Branch Librarians with contact details on the website here or ask at any of the libraries
EndNote Bibliographic Software
The University has a site licence for EndNote bibliographic software and the library provides support and training in the use of this software. For more information see this website here.
Electronic Resources
The Library provides access to a wide range of electronic databases and journals, through its web catalogue, and its Electronic Resources Collection. A Research Librarian can assist you if you have any access questions, or you can use the web form in the Help/ Feedback section of the Library's website. The Electronic Resources Collection is here.

For further information: visit the Library's website here.
 

MATHEMATICS LEARNING SERVICE (MLS) / CENTRE FOR LEARNING AND PROFESSIONAL DEVELOPMENT (CLPD). Level 1, Schulz Building, North Terrace Campus

The Mathematics Learning Service offers free support for students using maths or stats in their studies. The service can also provide general stats advice for research projects as well as assist with computer packages such as Excel and SPSS.

The Service includes the 'Maths Drop-In Centre' which is open 10:00am to 4:00pm during teaching weeks, swot vacs and selected times during mid-semester breaks (see website or phone). There is no need to make an appointment at these times and assistance is free to University of Adelaide students. (At other times appointments can be made by contacting the Service.)

The Service also offers a variety of free bridging courses in maths and stats and workshops can be organised for small groups.

Other resources include books, videos and web-based materials.

The Mathematics Learning Service is part of the Centre for Learning and Professional Development (CLPD).
 

For further information: (830)3 5862, email or visit the website here.
 

MATURE STUDENTS' ASSOCIATION (MSA)
Level 4, Union House next to the Uni Book Shop (eastern side), North Terrace Campus

The MSA provides an area for coffee/tea making and social interaction. Membership is $5 per year with some kitchen facilities available and locker hire. Social and academic support is there for all students who are undergraduate or postgraduate and have taken a minimum of a years break from study. The MSA believes that life at Uni should be fun, despite poverty, family commitments and deadlines!

During the academic year the room is open from 8.00am to 8.00pm, Monday to Friday.
 

OVERSEAS STUDENT HEALTH COVER

Overseas student health cover (OSHC) is insurance that provides cover on the costs for medical care which you may need whilst in Australia.

Hospital treatment in Australia can be expensive. As an international student, you cannot get Medicare - the Australian Government's public health insurance system which means any hospital stay could turn out to be very, very expensive.

For more information: refer to the ISC Orientation Manual.
 

PARKING

Permits are required at all times when parking on the North Terrace Campus. North Terrace daytime student parking permits are not available. Parking on Waite and Roseworthy Campuses does not require a permit.
North Terrace After-Hours Parking Permits
Students can apply for after hours parking permits for each semester or for the whole year. Applications should be submitted on the parking website, located at www.psb.adelaide.edu.au/parking.

For further information: Please contact Tenix Solutions on 8400 6690 or via email or visit the parking website here. 
   

ROSEWORTHY AGRICULTURAL CAMPUS STUDENT UNION COUNCIL (RAC SUC)
Student Union Building, Roseworthy Campus

RACSUC (formerly the Roseworthy Student Union) looks after the interests of students at the Roseworthy Campus. RACSUC is an affiliate of the Adelaide University Union. RACSUC provides services and runs activities throughout the year.

Services and activities include equipment hire, legal aid, orientaion, graduation ball and other social activities.

For further information: Gail Burke, (830)3 7810 or 8524 8165.
 

SECURITY SERVICE
Hughes Plaza, North Terrace Campus 

The University of Adelaide North Terrace Campus is staffed around the clock by security officers. These officers are based, and are contactable at, the Hughes Plaza Security Office. This office is located in Hughes Plaza next to the BankSA branch. The Office is also a safe place on campus to head to if at any time you are feeling unsafe, if you are being followed or harassed, or you have been attacked. Because it is staffed around the clock, there will always be someone to help you.
First Aid
All of the security officers are trained in first aid, so in a medical emergency call security. They are able to dispatch medical aid in minutes to any corner of the University, including wheelchairs and whatever else is needed. The number to call in any form of emergency, be it an accident, fire, chemical spill is (830)3 5444.
Lost and Found
The Security Office is the place to go for all lost or found property. The security office can also help you to keep your belongings safe. For example, it stocks bike locks that can be borrowed on a daily basis if you forget your own. Please report all losses or thefts to the office so that Security can identify areas at risk.
Escort Service
This service is available when it is dark and is for anyone who has to walk around the University, or from the University to a place off campus. Contact a security officer to escort you either on foot or in a University vehicle. There is not always a phone close by so try to pre-arrange an escort with the Security Office whenever you know beforehand that you will need it. Although given freely, this service is intended for students and staff who are in genuine need of safety measures. If you can make other arrangements, for example, to walk with others with whom you feel safe, then do so, leaving the service free for people who really need to use it.
Waite and Roseworthy campuses
Essential services (escort services, emergency services, etc) are provided on the Waite and Roseworthy Campuses. The telephone numbers of the Security Office at each campus is provided below. Contact your campus security office for more details.
Contact numbers:
North Terrace (830)3 5990
Roseworthy   (830)3 7999 
Thebarton   (830)3 4471
Waite   (830)3 7200

EMERGENCY telephone:
Internal: 35444
External: (830)3 5444 
   

SPORTS ASSOCIATION
Level 5, Union House (Enter north of Childcare), North Terrace Campus

The Sports Association is an affiliate of the Adelaide University Union. The Sports Association offers a wide range of sporting and recreational activities to all full-time and part-time students at the University of Adelaide.

With more than 40 affiliated clubs, the Association has over 3000 members competing in local and intervarsity contests on a weekly basis. Each year the Association organises a team to compete in the Southern University Games, and the Australian Universities Games.
University Sports Grounds and Equipment
Sporting grounds are available for hire only if booked in advance at the Sports Association Office. Sporting equipment is also available on loan from the Sports Association Office for casual recreational use.
Sport Scholarships and Financial Assistance
The Sports Association provides sports scholarships to the value of $1000 for current University of Adelaide students who are also members of a University operating club and offers bursaries for students to compete in Australian Universities teams travelling overseas.
Student Plan Accident Insurance 
All club members are covered by the Sports Association's Personal Accident Policy for club activities and training. 

For further information: (830)3 5403 or visit the website here.
 

SPORTS HUB & FITNESS CENTRE
Level 5, Union House, North Terrace Campus
Opening Times: Mon - Fri 7:00am - 9:00pm, Sat 8.00am - 2pm

The Sports Hub offers an on campus, fully air-conditioned fitness centre for absolute convenience. It is a joint venture between the Sports Association, the Adelaide University Union and the University of Adelaide.

Facilities include a weights training room - with the latest pin loaded equipment, free weights, treadmills, bikes and climbers - sprung floor aerobics area as well as bathroom and showering facilities. The facility also offers various classes such as aerobics, yoga, cross training and dancing. In addition, a number of sporting club activities are offered in the adjacent Games Room.

The Sports Hub is open to students, staff and alumni; however, session times and opening hours have been designed specifically for students.

For further information: (830)3 6999 or visit the website here.
 

STUDENT CENTRE
Level 4, Wills Building, North Terrace Campus, via the foyer near the post office

The University of Adelaide's Student Centre is a central source of information to assist students during the course of their studies. There are numerous brochures on postgraduate academic programs, information about administrative processes, application forms, University maps and a scholarships board.

Other services include:
· Assistance with all aspects of viewing on line;
· Purchasing academic transcripts;
· Collection of degree certificates;
· Course information and student-related publications;
· Payment of student fees and charges;
· Assistance with any password difficulties.
Student Password
Your password is an eight-character password which is used to access various online university services such as your student email account, Access Adelaide and MyUni. If you do not know or have forgotten your password, you must contact the Student Centre.  If you go to the Student Centre in person with photo ID, the staff will issue you with your password. If you contact them via phone or email, they will post it to your currently recorded address.

For further information: (830)3 5208 or 1800 061 459 or facsimile (830)3 4401 or www.adelaide.edu.au/studentcentre.
 

STUDENT DIARY 

One of the most tangible services brought to you by the AUU is the Student Diary which is distributed during enrolment and orientation each year. This provides a host of useful information about the services and facilities provided by the AUU, its affiliates and the University as well as a complete A-Z guide.  

TRAVEL - STA TRAVEL
Level 4, Union House, North Terrace Campus

STA Travel is part of a worldwide network offering special rates to students, and facilitating concession cards, and travel and medical insurance. It provides a complete booking and information system as well as advice on the best way to complete your travel arrangements.

For further information: (830)3 5089 or 8223 6620 or email.
 

UNIBOOKS
Level 2, Union Building, North Terrace Campus
Monday - Friday 8.30am - 5.30pm
Saturday 8.30am - 12.30pm

Unibooks is a non-profit organisation. Unlike other bookstores, we put our surplus funds back into the facilities and activities of the University. As academic and professional book specialists we offer an extensive range of titles - from the latest fiction and general interest books to textbooks and software at academic prices.

Our comprehensive search facilities can locate books worldwide and our mail order department sends them worldwide. We also stock stationery, newspapers, magazines, medical equipment and alumni products. Our discounts apply all year round.

For further information:  8223 4366 or visit the Unibooks website here.
 

UNIVERSITY STUDENT ID CARD
Hughes Plaza, North Terrace Campus
Office hours: Monday, Wednesday, Thursday, Friday 9:00am - 4:30pm
Tuesday 9:30am - 4:30pm

The identity card is an all-in-one card designed for a range of essential campus services and functions. Students can use the University Student ID card:
· For identification on University campuses;
· For student concessions (full time students only);
· As a library card for borrowing, photocopying and printing facilities in the University Libraries;
· As an access card to secure areas; 
  

WAITE INSTITUTE STUDENTS' ASSOCIATION (WISA)
Undercroft of the McLeod Building, Waite Campus

The Waite Institute Students Association (WISA) aims to represent and serve all undergraduate and postgraduate students studying on the Waite Campus of the University of Adelaide. WISA is affiliated with and funded by the Adelaide University Union. This student association is operated by an elected five member Executive Committee and employs a part-time administrator to assist the Committee and operate the WISA office.The office serves students with assistance and information pertaining to university life on Waite Campus.

WISA is an agent for Unibooks with discounted prescribed text books and general interest books for sale.The Resource Centre also located in the WISA office is made available to all students on campus. Access to equipment is free and materials are charged at a minimal cost. WISA also provides sport and leisure equipment for free loan to students at lunchtimes and for out of hours activities. Outdoor equipment is also made available to hire at a minimal charge, and is frequently used to provide sausage sizzles and social gatherings for students on campus.

WISA provides a support network for the overseas and country students on campus by providing an accommodation notice board and assists the Wine Club located at Waite in the organisation and promotion of their events. WISA maintains a fully equipped common room and student kitchen on campus, which provide students with study and relaxation areas in conjunction with cooking facilities. There is also a Student Meeting Room with 24hr Vending Room.

For further information: (830)3 7428, or email.
 

WOMEN'S ROOM
Basement, Lady Symon Building, North Terrace Campus

The Anna Menz Room is a place where women can relax, study or meet with other women. The Women's Room offers the following facilities for women only:
· Privacy for breastfeeding;
· Kitchen with tea/coffee making facilities;
· Lounge and study area;
· One cubicle with one bed;
· Notice boards with relevant info for women;
· Security alarm.

For further information: SAUA Women's Officer on (830)3 5406.

There is also a women's restroom and unisex parenting room adjacent to the women's toilet at the AUPGSA, first floor of the George Murray Building.
 

YOUR SAY
With your help, the University of Adelaide can respond to your recommendations to improve the services that it offers. You can do this by writing to the University here.

International Student Online Forum
Have your say, and find out what other students think, feel, and do. Please refer to the ISC Orientation Manual and follow the simple steps by logging in to MyUni. The login is here.

Also, the OSA is always interested in hearing your comments. You can email the OSA here.