Effective Change Management

Essential Skills for the Successful Implementation of Change Initiatives

Thurs 15 & Fri 16 October 2009

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Who should attend | Learning outcomes | Interactive learning | Fees | Venue | Accommodation | Cancellation | Enquiries

As the pace of change in corporate Australia accelerates, effective change agents are increasingly sought-after. Organisations rely on people who can lead and inspire others to implement initiatives smoothly and successfully.

Change management is an essential skill for anyone in a management role. Being a strong and effective leader means being an effective change agent.

This two-day short course at the University of Adelaide will explore change from three interrelated perspectives:

1. The individual - how and why people respond or react to change.
2. The organisation – how change initiatives are formulated and implemented within the organisation in response to strategic objectives and environmental influences.
3. The change agent and their role in organisations. This includes assessment of the kind of change that is happening and what skills are needed to lead or facilitate change.

The focus will be on the key skills involved in managing change. These skills revolve around communication, conflict resolution, negotiation, team skills, networking and process skills.

You will gain insights into the reasons why people resist change and you will learn how to apply simple, but powerful interpersonal influencing techniques to overcome that resistance. You will acquire confidence in your ability to manage change constructively to achieve desired performance outcomes.

In short, this course will help you become a better, more highly skilled and resourceful change agent.

Who should attend

This short course is designed for managers, team leaders, professionals and others who are, or may become, responsible for leading, driving and implementing organisational changes, projects, initiatives or programs. The key tools, techniques and concepts have application for both large and small change initiatives.

Learning outcomes

Managers and professionals are involved in managing change every day, yet are not always equipped with the necessary knowledge and skills to achieve the best outcome for themselves and their organisation.

The main challenges of leading and managing change typically do not lie with the hardware - new systems, structures, or technologies. The main challenges concern the human aspects – the liveware. From simple structural adjustments to major organisational transformations, the key issues have to do with building support, winning commitment, minimising or overcoming resistance, and managing conflict.

The aims of this workshop are to:

• Review trends and developments in the field of change management.
• Explore why the textbook guidelines for managing change are so difficult to apply in practice, and what to do about it.
• Identify attributes of the effective change agent and invite participants to consider the strengths and limitations of their own change leadership expertise.
• Consider tactics for dealing with organisational politics, which can become more significant in the context of change.
• Apply methods, techniques and ideas to specific change projects in which participants may be currently involved.

Interactive learning

The workshop will be practical, informal and participative, providing a rich, stimulating learning experience. The presenter's interactive teaching style uses a variety of methods to involve participants, including lecture input, diagnostic and self-assessment, group work and case studies.

Fees

The fee for one participant is $1,250
For bookings of three people, the discounted fee is $3,187
(a reduction of 15%)
For bookings of five people, the discounted fee is $5,000
(a reduction of 20%)
The course is GST free.

Early bird discount: See brochure for details

Venue

Executive Education Unit
The University of Adelaide
Level 7, 10 Pulteney Street
Adelaide, South Australia

Accommodation

While this course is non-residential, accommodation at special rates is available at a range of nearby hotels. Please contact Amanda Bramwell for further information by phone (08) 8303 3268 or
fax (08) 8303 6140 or email.

Cancellations or Deferments

For withdrawal or deferment advice received no less than 3 weeks prior to the course start date, the full fee will be refunded. For notification received between 4 working days and 3 weeks prior to the course start date, a fee of 25% will apply. For notification received less than 4 working days prior to course start date, the full fee will be forfeited, however we will accept a suitable substitute right up to the morning of the course.

Enquiries

Amanda Bramwell