Planning

Key Steps

The Planning steps of the quality improvement cycle are defined by the questions:

• What do we know about where we need to improve?
• Based on what we know, what do we want to do?
• Why do we want to do it?
• How do we do it?

Key Components

An annual Institutional Planning & Performance Framework which engages all faculties and divisions in:

• Strategic planning
• Workforce planning
• Budget planning; and
• Risk management and business continuity