Planning
Key Steps
The Planning steps of the quality improvement cycle are defined by the questions:
- What do we know about where we need to improve?
- Based on what we know, what do we want to do?
- Why do we want to do it?
- How do we do it?
Key Components
An annual Institutional Planning & Performance Framework which engages all faculties and divisions in:
- Strategic planning
- Workforce planning
- Budget planning; and
- Risk management and business continuity
