Frequently Asked Questions

Are O'Week classes important?
Yes! Any preliminary lectures held during O'Week will provide course handouts and valuable course information including assessment requirements.

Is there a reading list for my course?
Check with your course coordinator or search the unibooks site.

Do I need a student card?
Absolutely - you can use it for identification on campus and at exams; for student concessions (full-time students only); as a library card and to access secure areas. Student ID cards are provided by Card Services

What if my student card is lost?
Lost or stolen cards must be reported immediately to Card Services. All replacement cards will incur a fee.

I'm feeling homesick, overwhelmed, uninspired - who can I talk to?
The Advisory Service, Counselling Centre and/or the International Student Centre advisors are experienced in helping students with all sorts of issues.

Am I safe on campus?
Security Services contribute to a safe campus environment for all staff and students, by offering services including an escort and shuttle bus service. The Safe Steps program offers some additional advice and you can register for Self Defence Classes with Security Services.

How do programs, courses and classes work?
A program (degree) contains both compulsory and elective courses (subjects) which have a number of required units to be completed. Classes include your lectures, tutorials and practicals.

How do grades work?
Your course may include continuous work (assignments, tests or class participation) and/or final exams, which will be assessed to gain your final grade. 

Will anyone check in on me? 
It’s up to you to work out what you need to deal with situation/s you may be in, and to take the initiative to resolve it. Speak to the Advisory Service, or a Student Advisor at your Faculty or School, or drop into the University Contact Centre.