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Students with a grievance may wish to consult with a Student Grievance Adviser to assist with the resolution process. |
Stage 3: Appeals
Students who are not satisfied with the resolution to their grievance offered at Stage 2, or have had a penalty imposed under a University statute, rule or policy, may wish to lodge an appeal. If the appeal application is accepted, the Student Grievance and Appeals Committee holds a hearing to review and/or reconsider the matter.
Appeals Timeframe
Student lodges Student Appeal Application:
Within 20 business days of notification of the Stage 2 outcome or notification of a penalty under a statute or rule.
Student and respondent notified of composition of appeal Committee, the date and place of the hearing, and rights and responsibilities:
Within 10 business days of formal acceptance of appeal application. Acceptance may not be immediate: see Assessment of application for completeness and pre-hearing review.
Appeal Committee hearing held:
Within 20 business days of formal acceptance of appeal application.
Student and respondent notified of Committee's decision, with reasons:
Within 10 business days of the completion of the hearing.
These timelines may be extended if, for example, mediation or brokering is applied, or unforeseen circumstances cause delays to the Committee hearing.
Grievances that cannot be addressed by Stage 3
For most grievances the Committee will examine all the material related to the appeal and reconsider the matter afresh. However, some forms of appeal are limited to review on procedural grounds only. These include:
- appeals against a decision to exclude a student under the Unsatisfactory Academic Progress by Coursework Students Policy
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higher degree by research thesis examinations
Terminology
- The student who lodges an appeal to the Student Grievance and Appeals Committee is referred to in Stage 3 as the appellant
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The person about whom the grievance is made, or who represents the University area or activity about which the grievance is made, is referred to in this stage as the respondent
Staying notified throughout the appeals process
All notifications from the University required under the Stage 3: Appeals process will be dispatched by email to the student's email address and by post to the most recent home or mailing address recorded by the University.
- Australian postal addresses: notices will be considered received three (3) business days after they were recorded as sent
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International postal addresses: notices will be considered received eight (8) business days after they were recorded as sent
Assistance with appeal travel costs
The University encourages the use of alternative methods to permit students not living in Adelaide to participate in appeal hearings, e.g. through the use of teleconferences or videoconferences, or by having the student represented by a support person, or by scheduling hearings when the student is in Adelaide.
Limited travel assistance may be available to students who live in Australia but outside the metropolitan Adelaide area.
No assistance is available for students living outside Australia, but the Student Grievance and Appeals Committee may modify its procedures as it deems appropriate to ensure a student is not disadvantaged by non-attendance due to the cost of travel. Where feasible, a Student Grievances and Appeals Committee may be established outside Adelaide, including offshore.
Record-keeping
The notification of the outcome of an appeal and the materials generated during its lodgement and hearing are retained in a separate confidential University file. Access to the file is only given in accord with the University’s Privacy Policy.
