Appeals process: summary

Step 1: Complete Student Appeal Form

The student completes a Student Appeal Application in the required submission format.

Step 2: Lodge request for appeal

The student lodges the Student Appeal Application with the Student Policy and Appeals office within the required lodgement time frames.

Step 3: Appeal application assessed for completeness

The Student Policy and Appeals office assesses the Student Appeal Application for completeness.

Step 4: Pre-hearing review: appeals lacking substance

The respondent is informed and may request a review of the appeal on the grounds that it is lacking substance.

Step 5: Mediation or Brokering a settlement

In some circumstances the Student and Appeals office may make arrangements for independent mediation or brokering a settlement.

Step 6: Pre-hearing process

Once the appeal has been accepted, a pre-hearing process follows. This involves arranging a Student Grievance and Appeals Committee hearing, notifying all related parties of the details and their rights and distributing all relevant documents to all parties.

Step 7: Student Grievance and Appeals Committee hearing

There are specified procedures for a Committee hearing. Upon completion, the Committee deliberates in private. When the Committee has made its final decision the Chair must notify all parties and the Deputy Vice-Chancellor and Vice-President (Academic) in writing.

Step 8: Proceed to Stage 4

Except where otherwise indicated, if a student’s grievance remains unresolved after the Stage 3: Appeals process is completed, the student may wish to proceed to Stage 4, which involves taking the grievance outside the University.