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University Collaboration Suite (uCollab)

Technology Services is embarking on a journey to provide the University community with the equipment and knowledge to connect and collaborate in an effective and flexible environment. From internal colleagues to some external partners, and from University campuses to your home office, the collaboration possibilities are extensive.

How to Get VOIP

Cisco VoIP technology allows you to:

  • access your phone number and voicemail from any Cisco handset by simply logging in
  • keep infrastructure costs down by using your existing wired computer network connection
  • make video calls between compatible handsets
  • move away from aging telephony infrastructure to more modern equipment with extra features

To get a VoIP phone you need to:

    • Have a VoIP extension - if using analogue / digital phone, existing extension can be migrated to VoIP
    • Purchase a Cisco VoIP handset through the hardware website

Frequently Asked Questions

Who All staff and students
How much See handset and phone charges information
How does it work

See our handy self help guide for basic instructions on use of the Cisco VoIP phones:

How to Get Jabber

  • Jabber for my Windows computer

    If you are running the University Standard Operating Environment (SOE) Jabber will be automatically installed when you are connected to the University network.

    For all Jabber installation, setup and usage guides and videos, see our Self Help website.

  • Jabber for my Mac

    Jabber is available via Mac Self Service (MSS) from all University owned Macs if you are on the University network or via VPN or if you are using a personal Mac, you can install Jabber yourself.

    For all Jabber installation, setup and usage guides and videos, see our Self Help website.

  • Jabber for my mobile

    Jabber is available for iOS (iPad/iPhone) in the App Store or for Android in Google Play.

    For all Jabber installation, setup and usage guides and videos, see Self Help pages for iOS or Android.

  • Jabber for Linux

    As there is no official Cisco Jabber client for Linux, we recommend using the third-party app, Pidgin.

Frequently Asked Questions

Who All staff and students
Why Jabber can be used for instant messaging, phone calls (audio and video), desktop sharing, and phone conferencing
Guides for using Jabber

How to Get Zoom

  • Zoom for my Windows computer

    If you are running the University Standard Operating Environment (SOE) Zoom will be automatically installed when you are connected to the University network.

    For all Zoom installation, setup and usage guides and videos, see our Self Help website.

  • Zoom for my Mac

    Zoom is available via Mac Self Service (MSS) from all University owned Macs if you are on the University network or via VPN. If you are using a personal Mac, you can install Zoom yourself through the Zoom website.

    For all Zoom installation, setup and usage guides and videos, see our Self Help website.

  • Zoom for my mobile

    Zoom is available for iOS (iPad/iPhone) in the App Store or for Android in Google Play.

    For all Zoom installation, setup and usage guides and videos, see our Self Help guides for iOS or Android.

Frequently Asked Questions

Who All staff and students
Why Zoom can be used for video conferencing and recording, screen sharing, and to allow others to control and annotate your desktop, to name just a few of Zoom's features. Zoom enables video conferencing across platforms and devices and improves your ability to get groups of people together without having to be in the same room.
Guides for using Jabber
 

Technology Services

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Int'l +61 8 8313 3000
 
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Want to fix a problem yourself? It's easy with our self-help guides.