- I’m having issues connecting to the UOFA network and would like assistance, what do I do?
- The network will not authenticate me entering my login and password
Some providers continue to ask for your credentials even though you have entered them correctly. This is because some providers require you to enter your details up to 3 times. If you fail to log in after 3 attempts, contact the contact the Service Desk on +61 8 8313 3000 or email@example.com
- My wireless connection seems unstable or performing poorly on Windows and Linux operating systems, why is this?
Drivers can be a common issue on these operating systems and often upgrading these can make a big difference to wireless networking. A driver is basically software that enables the operating system to communicate with the specified hardware.
Due to the many different hardware/operating configurations, it's not easy to provide a step-by-step solution. If you are unsure of how to update drivers on your system, contact the Service Desk on +61 8 8313 3000 or firstname.lastname@example.org
- Does the University's wireless network cause any health issues?
The University of Adelaide’s wireless network meets Australian standards set by the Australian Radiation Protection and Nuclear Safety Agency who state “There is no established scientific evidence that the low exposure to RF EME from Wi-Fi adversely affects the health of children or the general population.”
For more detailed information from relevant Australian and international agencies please see the below publications:Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) - overseers of Australian Radio Frequency Emissions standards:
Australian Communications and Media Authority (ECMA) - Radio Frequency Emissions regulators:
World Health Organisation (WHO) - agency of the United Nations for international public health:
- I can't find the right Server Validation Certificate, what should I do?
For more help, contact the Service Desk on +61 8 8313 3000 or email@example.com.