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Hardware Recalls

Last updated: Friday 9th December 2016, 11:45am

Current Recalls by Date
Date Added Hardware Recalled Issue Support Process
19/12/2016 Apple iPhone 6S Unexpected shutdown due to battery issues

Apple are repairing/replacing affected phones. More information is available here:

https://www.apple.com/au/support/iphone6s-unexpectedshutdown/

08/03/2016 Apple AC Wall Plug Adapters Apple have announced a voluntary recall of AC Wall Plug adapters. In very rare cases there is a risk of electrical shock during use. It is suggested by Technology Services that each person using the affected wall plugs (see link http://www.apple.com/support/ac-wallplug-adapter/) Visit the Apple Store in Rundle Mall Plaza and they will be able to swap the affected parts. The University of Adelaide is still working will Apple on a bulk replacement however at this stage it is recommended you visit the Apple Store if possible.
08/03/2016 Microsoft Surface Pro AC Power Cord Microsoft have announced a voluntary recall of the AC Power Cord for some models of Surface Pro 2. In very rare cases there is a risk of electrical shock during use.

Technology Services have requested replace cords for all devices that were purchased through our reseller Datacom and Microsoft are expecting to have these to us at the beginning of April.

If a Surface Pro was purchased from a different location it is recommended that you request a replacement via the website (https://www.microsoft.com/surface/en-au/support/warranty-service-and-recovery/powercord) and this replacement should be provided to you within 7 working day

 

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