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Card Services
University Contact Centre
Level 4, Wills Building
North Terrace Campus
The University of Adelaide
SA 5005
AUSTRALIA
Email

 

Telephone: +61 8 8313 3363
Facsimile: +61 8 8313 8096

About the Identity Card

The University of Adelaide Identity Card is an all-in-one card designed to make life easier for students and staff. It gives the holder convenient access to a whole range of essential campus services and functions.

You can use the University of Adelaide Identity Card in the following ways:

  • for identification on University Campuses and at examinations
  • for student concessions (full-time students only)
  • as a library card for borrowing, printing and photocopying facilities in the University of Adelaide Libraries
  • As an access card to secure areas

University ID Card Terms and Conditions

The University of Adelaide ID Card remains the property of the University of Adelaide. You are responsible for returning the card if asked to do so. Your University of Adelaide ID Card is for your sole use and is only valid until the date displayed in the lower right hand corner of the card (students only).

You must not allow your card to be used by another person for any of the functions of the card. You should carry your University of Adelaide ID Card at all times whilst on University campuses. You must produce your card immediately if asked for identification on a University campus by an authorised person (eg security staff).

Any attempt to obtain a University of Adelaide ID Card fraudulently or improper use of your card will be dealt with under the University Statutes and By Laws. Your University of Adelaide ID Card is not valid if mutilated, defaced or damaged.

If your University ID Card is lost or stolen you must report this immediately to Card Services (during business hours) or Security Services (after hours).

Travel Concessions
The University of Adelaide ID Card entitles full-time students to travel at concession fares on all Adelaide Metro bus, train and tram services funded by the Government of South Australia. This card must be produced immediately upon request by an authorised person when travelling on Adelaide Metro services or when in a declared area. This card is not valid if mutilated and any improper use of this card may result in prosecution of the offender.

Replacement Cards
Your University of Adelaide ID Card has an expected functional life of three years. You are required to attend Card Services to update your card annually (students only). If you require a replacement card, for any reason except name changes, any time before three years has elapsed, you will be required to pay a replacement fee of $20.

If your card appears to be faulty you should bring your card to Card Services, at North Terrace Campus, or contact Card Services by phone or email. Card Services will arrange to test your card and if it is found to be faulty will replace your card. If your card was faulty when you first received it, a new card will be issued at no cost to you. If faulty due to your own negligence, you will be required to pay the replacement fee. The University is not liable to you for any loss suffered by you if you continue to use your card after the expiry of the expected functional life.

Cancellation of Services
The University can cancel any of the services provided by the University of Adelaide ID Card available to you, in connection with your card in accordance with University policies and procedures. For example, new students who are not enrolled, students who graduate and existing students who defer or don't re-enrol or staff whose appointments have ceased may have their cards 'turned off' for access to University services such as library borrowing and building access.

Dos and Don'ts of the University Card
Your University of Adelaide ID Card should not be exposed to excessive heat, moisture and magnetic sources or kept near other magnetic strip cards. You should not allow your card to move freely in your bag, case or pocket as the magnetic strip allowing building access can be damaged. We advise you to keep you card in a plastic holder or sleave to prevent damage, as it will cost you a replacement fee if your card is damaged.